Firstly, We have finally installed the new firewall and in the process moved the email server and shared samba drives to another VM. This now means all servers except for Asterisk are on the VMware server at last.

And finally its nice to be proved right sometimes, A recent new install was plagued with Yellow ISDN alarms, These mean that teh exchange is having issues receiving our d channel messages. Simple you would think tell the PTO and they will fix it, Not so, We got the usual "Its your equipment" brushoff, But We have ISDN testers so we went to site with a Spare Asterisk server with ISDN cards and our Trend ISDN tester. We again tested the circuit and the fault was still proving to be a PTO issue and we then put the spare server in circuit and the fault continued.

The PTO now had no get out and when they came to site, and tested the line it was proved to be "at the limit" of acceptability, They tried to improve the line but this made little difference. Finally the relented and have this week installed a fiber link to the site and since then no alarms or dropped calls.

The lesson to be learned from this is, To be taken seriously by the PTO you must be able to prove your hunches and carry the correct test equipment.

TTFN

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