{"id":1749,"date":"2016-11-08T09:14:08","date_gmt":"2016-11-08T09:14:08","guid":{"rendered":"http:\/\/www.cyber-cottage.eu\/?p=1749"},"modified":"2016-11-08T09:15:09","modified_gmt":"2016-11-08T09:15:09","slug":"building-freepbx-callcenters","status":"publish","type":"post","link":"https:\/\/www.cyber-cottage.co.uk\/?p=1749","title":{"rendered":"Building FreePBX CallCenters"},"content":{"rendered":"<p>Leo D&#8217;Alessandro, Product Marketing Manager at Sangoma, and Frederic Dickey, VP of Product Management at Sangoma, will in this webinar explain\u00a0how to build an efficient contact center cost-effectively with Sangoma\u2019s FreePBX \/ PBXact UC.<\/p>\n<p>In this webinar, you\u2019ll learn how the many ways FreePBX \/ PBXact UC can solve your contact center requirements:<\/p>\n<p>\u2022 How calls are best routed using call queues<br \/>\n\u2022 Maximizing Agent Productivity and Customer Satisfaction with automated Queue Callbacks<br \/>\n\u2022 Integration with desktop and CRM<br \/>\n\u2022 Monitoring live call metrics<br \/>\n\u2022 Reporting tools to analyze overall performance<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/190244838?color=c9ff23&amp;title=0&amp;byline=0&amp;portrait=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/vimeo.com\/190244838\">WEBINAR: Building Your Contact Center with FreePBX \/ PBXact UC<\/a> from <a href=\"https:\/\/vimeo.com\/sangoma\">Sangoma<\/a> on <a href=\"https:\/\/vimeo.com\">Vimeo<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Leo D&#8217;Alessandro, Product Marketing Manager at Sangoma, and Frederic Dickey, VP of Product Management at Sangoma, will in this webinar explain\u00a0how to build an efficient contact center cost-effectively with Sangoma\u2019s FreePBX \/ PBXact UC. In this webinar, you\u2019ll learn how the many ways FreePBX \/ PBXact UC can solve your contact center requirements: \u2022 How [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[11,124],"tags":[23,30,33,40,43,117,69,73,100,76],"class_list":["post-1749","post","type-post","status-publish","format-standard","hentry","category-knowledge","category-sangoma","tag-asterisk","tag-crm","tag-digium","tag-freepbx","tag-gradwell","tag-sangoma","tag-sip","tag-support","tag-technical","tag-voip"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p5daZy-sd","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1749","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1749"}],"version-history":[{"count":3,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1749\/revisions"}],"predecessor-version":[{"id":1752,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/1749\/revisions\/1752"}],"wp:attachment":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}