{"id":2038,"date":"2018-11-23T00:19:14","date_gmt":"2018-11-23T00:19:14","guid":{"rendered":"http:\/\/www.cyber-cottage.eu\/?p=2038"},"modified":"2022-10-01T18:56:39","modified_gmt":"2022-10-01T17:56:39","slug":"sangoma-pbxact","status":"publish","type":"post","link":"https:\/\/www.cyber-cottage.co.uk\/?p=2038","title":{"rendered":"PBXact"},"content":{"rendered":"\n<p class=\"has-text-align-left\">The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>\u201cPhone Apps\u201d- Advanced productivity features controlled by the IP-Phone\u2019s display<\/li><li>UCP web-based Dashboard allowing end-users to control phone settings, voicemail, conference rooms and more\u2026<\/li><li>Zulu UC Desktop and Soft-phone Integration for mobility and productivity.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>CRM Integration for screenpop and click to call<\/li><li>End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user\u2019s programmable buttons and features<\/li><li>Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX<\/li><\/ul>\n\n\n\n<figure><iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/163307282\" width=\"640\" height=\"360\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">PBXact Feature Support Included in All Systems<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>Business Features<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Flexible Time-Based Call Routing<\/li><li>Built-In Conference Bridge<\/li><li>Fax to E-mail<\/li><li>Hunt\/Ring Groups<\/li><li>Music on Hold<\/li><li>Voicemail Blasting<\/li><li>Find Me \/ Follow Me Calling<\/li><li>Personal IVRs<\/li><li>Wake Up Calls<\/li><li>Support for Video Calling<\/li><li>Secure Communications (SRTP\/TLS)<\/li><li>Announcements<\/li><li>Text to Speech<\/li><li>Calling Queues (ACD)<\/li><li>Interactive Voice Response (IVR)<\/li><\/ul>\n\n\n\n<p>Calling Features<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Zulu UC Desktop Application \u2013 Outlook, Browser and Softphone Integration<\/li><li>Three-Way Calling Support<\/li><li>Voicemail<\/li><li>Voicemail to E-mail<\/li><li>Caller ID Support<\/li><li>Call Transfer<\/li><li>Call Recording<\/li><li>Do Not Disturb<\/li><li>Call Waiting<\/li><li>Call History \/ Call Detail Records<\/li><li>Call Event Logging<\/li><li>Speed Dials<\/li><li>Caller Blacklisting<\/li><li>Call Screening<\/li><\/ul>\n\n\n\n<p>Telephony Support<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Open Standards Support for Multiple Protocols<\/li><li>SIP, IAX2<\/li><li>PRI, T1, E1, J1, R2, POTS\/Analog, ISDN, GSM (Excludes PBXact 10)<\/li><li>WebRTC<\/li><li>Softphone Support<\/li><li>Specialty Device Support<\/li><li>Door Phones<\/li><li>Overhead Paging<\/li><li>Strobe Alerts<\/li><li>Paging Gateways<\/li><li>Voice Gateways<\/li><li>Failover Devices<\/li><li>Desktop\/Mobile Phone Support<\/li><\/ul>\n\n\n\n<p>Administration<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Upgrade System with Granular Control<\/li><li>Bulk Import Utilities (Trunks, Extensions, Users, DIDs)<\/li><li>Localization in both GUI and Sound Files for Multiple Languages<\/li><li>Backup and Restore Utilities<\/li><li>Custom Destination Administration<\/li><li>Web-based Config File Management When Needed<\/li><li>System Recording Management<\/li><li>GUI Controls for DNS, Network Settings, and More!<\/li><\/ul>\n\n\n\n<p>User Control Panel<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Responsive GUI (Desktop, Tablet, and Mobile Device)<\/li><li>WebRTC Softphone<\/li><li>Call History (Details and Recording Playback \/ Download)<\/li><li>Contact Management<\/li><li>Presence Management<\/li><li>Conference Room Management<\/li><li>Settings Management\n<ul>\n<li>Find Me \/ Follow Me<\/li>\n<li>Call Forwarding, Call Waiting, Do Not Disturb<\/li>\n<li>Call Confirmation<\/li>\n<\/ul>\n<\/li><li>Voicemail\n<ul>\n<li>Visual Voicemail \u2013 Playback and Management<\/li>\n<li>Notification Options<\/li>\n<li>Greetings Management<\/li>\n<\/ul>\n<\/li><\/ul>\n\n\n\n<p>Add-ons<\/p>\n\n\n\n<p>The Base Platform includes a base of system enhanced features (see chart below)<\/p>\n\n\n\n<figure class=\"wp-block-table aligncenter is-style-stripes\" style=\"font-size:12px\"><table><tbody><tr><td>&nbsp;<\/td><td>Included in Base<\/td><td>Additional Add-Ons<\/td><\/tr><tr><td><strong><a href=\"https:\/\/www.sangoma.com\/products\/pbxact\/#\" target=\"_blank\" rel=\"noreferrer noopener\">PBXact Enhanced Features<\/a><\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Call Recording Reports<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Class of Service<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Conference Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Extension Routing<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Fax Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Park Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td><strong>&nbsp;&nbsp;Page Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>SysAdmin Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Voicemail Notify<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Voicemail Reports<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>XMPP Pro<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;&nbsp;<strong>Phone Apps for Sangoma Phones<\/strong><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td><a rel=\"noreferrer noopener\" href=\"https:\/\/www.cyber-cottage.co.uk\/?p=2594\" data-type=\"post\" data-id=\"2594\" target=\"_blank\">connect mobile and desk<\/a><\/td><td>x<\/td><td>&nbsp;<\/td><\/tr><tr><td>&nbsp;<strong>EndPoint Manager<\/strong><\/td><td>&nbsp;<\/td><td>x<\/td><\/tr><tr><td><strong>High Availability<\/strong><\/td><td>&nbsp;<\/td><td>x<\/td><\/tr><tr><td><a rel=\"noreferrer noopener\" href=\"https:\/\/www.sangoma.com\/products\/sangoma-property-manager\/\" target=\"_blank\"><strong>Sangoma Property Manager<\/strong><\/a><\/td><td>&nbsp;<\/td><td>x<\/td><\/tr><tr><td><strong>Call Center Features<\/strong><\/td><td>&nbsp;<\/td><td>&nbsp;<\/td><\/tr><tr><td><a href=\"https:\/\/www.sangoma.com\/products\/pbxact\/#\">Appointment Reminder&nbsp;&nbsp;Outbound Calling Campaign&nbsp;&nbsp;CallerID Management&nbsp;&nbsp;Outbound Call Limiting&nbsp;&nbsp;PinSet Pro&nbsp;&nbsp;Queue Pro&nbsp;&nbsp;Queue Reporting&nbsp;&nbsp;Web CallBack<\/a><\/td><td>&nbsp;<\/td><td>x<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Additional functionality can be added as needed:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>High Availability (License Required per PBX Node, Excludes PBXact 40 &amp; 60)<\/li><li>Call\/Contact Center Features (Enhanced Call Center Functionality)<\/li><li>Operator Panel \/ Wall Boards<\/li><li>Third Party Phone Support (for Non-Sangoma IP Phones)<\/li><\/ul>\n\n\n\n<p><a href=\"https:\/\/portal.sangoma.com\/marketing\/resources\/221\/Sangoma%20Corporate\/Brochures\/PBXact-Brochure-web.pdf\">Download Brochure here&nbsp;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities<\/p>\n","protected":false},"author":1,"featured_media":2040,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[18,124],"tags":[23,40,168,53,117,76],"class_list":["post-2038","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ippbx","category-sangoma","tag-asterisk","tag-freepbx","tag-ippbx","tag-mitel","tag-sangoma","tag-voip"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.cyber-cottage.co.uk\/wp-content\/uploads\/2018\/11\/pbxact-uc-category.jpg?fit=571%2C51&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p5daZy-wS","jetpack_sharing_enabled":true,"jetpack_likes_enabled":false,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2038"}],"version-history":[{"count":6,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2038\/revisions"}],"predecessor-version":[{"id":2957,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/posts\/2038\/revisions\/2957"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=\/wp\/v2\/media\/2040"}],"wp:attachment":[{"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2038"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2038"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cyber-cottage.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}