Tag: Status

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System Status

Hetzner Router fault RZ19 (ex9k1.rz19 and ex9k2.rz19)

Type: fault message
Categories: network
Start: September 13, 2016 16:40:00 EDT
End: September 15, 2016 08:17:00 EDT
Description: Currently, a fault has occurred on the router and ex9k1.rz19 ex9k2.rz19. Our engineers are working hard on the analysis of causes and resolve the
problem. Please be patient. Once new information is received, we will inform you on this website. We apologize for the inconvenience. Thank you for your understanding.

update: September 13, 2016 17:05:00 EDT
It seems that this problem is caused by a fault line card to an upstream router. The problem could be remedied. We will continue to discuss behavior of the router accurately observing and this incident with the manufacturer.

update: September 15, 2016 08:17:00 EDT
Apparently the problem occurred again. We have the affected hardware now replaced precautionary. We apologize for the inconvenience. Thank you for your understanding.