FreeStats is a re-write and expansion of the original call center stats package from Asternic hoprfully giving it a fresh look and some features requested by users.
There is additional information for managers including integration of CDR for calls and comparison of calls and a search function.
The statistics are ‘live’ as the system uses mysql storage of queue records and not the parsing of the logfile that in the case of the original package had to be “Cron’d”
The screenshots of the package here show the refreshed user interface and additional pages.
The Search function lets you search the DB for the call uniqueID or callerID number then displaying all items in the queue logs and the realtime page is rewritten to work with modern Asterisk versions and the updated versions of AMI and Ajam for control of agents.
The package for downloading includes full installation instructions and sql file for creating the mysql DB. An additional option is to limit access to the application by changing the config.php so that the Administrator logins can be used for allowing access to the system.