Categories
Gigaset

N510IP PRO

The N510IP PRO IP DECT base station forms part of the Gigaset PRO range for small to medium businesses. The N510 IP PRO supports a wide range of Gigaset DECT handsets. Users benefit from flexible communication with exceptional sound quality. Professional features such as corporate directory access, online directories and email notification add efficiency to the workday. Wireless connectivity enables freedom of movement and multi-tasking convenience. The N510 IP PRO is compatible with over 230 VoIP providers and all common PBX systems.

N510P
Categories
Gigaset Products and services

Gigaset Fusion

The new all-in-one phone system for modern offices.

The Gigaset Fusion in dark titanium is available as part of the FX800W PRO bundle. This professional all-in-one telephone system in a timelessly elegant design is a desk phone, DECT base station and mini telephone system all in one device. All settings and functions can be individually configured via a web-based UI and be set intuitively via the newly developed user interface on the bright touch-and-swipe display. The Gigaset Fusion makes day-to-day work easier and is the ideal solution for small offices, medical practices, law firms, agencies and sophisticated home offices.

An elegant attention-getter in every office

The perfect combination of form and function: The 12.7 cm (5″) large, bright HD touch-and-swipe display of this smart all-in-one system makes it easier for you to access all phone functions and ensures that caller information is always at your fingertips – regardless of where the phone is located. High-quality materials, a stable high-gloss finish metal base and metal dome keyboard make the Gigaset Fusion an eye-catcher in any office.

Ideal for new hygiene concepts

High-quality materials such as the disinfectant-resistant surface and UV-hardened finish, as well as exclusive design elements such as the easy-to-clean, bright touch-and-swipe display give the new Gigaset Fusion a wide range of flexible positioning/use options. This all-round high-end equipment allows you to simply and easily keep the cord phone clean, even in hygienically sensitive areas.

Broad connectivity provides flexibility

The Fusion’s extensive connectivity options ensure maximum flexibility. USB-C and Bluetooth make it easy to connect external devices such as your headset your favourite way, while the flexible dual-band 5GHz/2.4GHz WiFi module enables hassle-free connection to the internet and lets you seamlessly integrate the Fusion with your existing network. The 2-port gigabit switch ensures fast LAN connection and power supply (PoE) for the device.

DECT base station functionality

When functioning as a DECT base station, the Gigaset Fusion allows you to connect up to eight Gigaset PRO handsets. This translates into a maximum of flexibility and problem-free connection when equipping your company’s overall work area. This also provides the huge advantage that you can be reached by your customers at all times with up to four parallel calls, even at peak times with high call volumes.

Easy contact management

The Gigaset Fusion’s central phone book gives you up to 500 entries and lets you easily synchronize and manage all of your customer contacts. This also includes your existing mobile phone contacts, which are a snap to import via Bluetooth, as well as your native Google and Microsoft 365 and LDAP contacts.

A large number of convenient features are available to you when doing so. The Gigaset Fusion offers up to 72 programmable display keys and widgets that allow you to optimize the device to your needs. Coloured BLF buttons indicate whether a line is free. And, the display night mode helps you save energy.

Environmentally friendly & radiation-free thanks to ECO DECT

The DECT eco mode and DECT eco mode+ functions are a paragon of an environmentally friendly solution. The two functions offer a significant 80% reduction in transmission power and energy-efficient transmission deactivation when in an idle state. The Fusion also features a proximity sensor that automatically wakes the device from sleep mode when the user gets close to it.

Another resource-saving function is the secure, DECT-encrypted range increase via HX repeater. This makes you future-proof for any further expansion of your company.

The Fusion bundle with two DECT handsets

The new Gigaset Fusion is not available as an individual product, but rather as part of the FX800W PRO bundle. This exclusive bundle includes a Gigaset Fusion plus two SL800H PRO. This smallest and lightest cordless phone in the professional Gigaset portfolio features an impressive large colour display, brilliant sound quality and an excellent battery.

Detailed information on the SL800H PRO can be found here

Categories
Blog Services Support

ISDN Switch Off 2025

It’s the biggest and most important modernisation of the public phone network ever, and your business needs to check and may need to make changes to ensure a smooth transition

In 2017 BT announced it intended to Switch Off ISDN and PSTN by the end of 2025. From September 2023 new ISDN lines will not be available for purchase. Businesses must make alternative plans and migrate all ISDN / PSTN channels or they will be without a telephony service. All equipment that currently uses the PSTN will stop working: such as alarms, elevator phones, EPOS machines, door entry systems etc

There are four options, all suitable for businesses ranging in size from as few as 3 employees to many thousands of employees. All you have to do is decide which is the best fit for you

Option 1: Adapt What You Have

Extend the life of your current phone system by connecting it to the internet. This is simply done by adding hardware known as a VoIP Gateway and a link known as a SIP Trunk, which uses your existing Internet connection. It’s easy, affordable, and users notice no difference – no new cables, no new handsets, no new training.

Option 2: Blend It All Together

Mix options 1, 2, and 3 to suit your needs. For example, an on-premise system at your head office, and a cloud-based system serving your remote sites. Or connect a cloud-based unified communications platform to an on-premise VoIP Gateway or SIP Trunk-powered system. Whatever the blend, enjoy the same seamlessly-integrated user experience.

Option 3: Upgrade What You Have

Replace your installed on-premise system with the latest feature-rich digital technology known as a Unified Communications (UC) Platform; this can be installed on your site as hardware or software, fully under your control. All your telephony now on the internet, but also seamlessly aligned with your email, messaging, and chat applications via an easy-to-use, easily accessible user interface. Plus, it can all be replicated on employees’ desktop computers, laptops and mobile devices for super-convenience.

Option 4: Migrate To The Cloud

Follow hundreds of millions of organisations worldwide by replacing your on-premise system with a powerful, cloud-powered Unified Communications (UC) solution. All your calls, email, chat, and messaging now via the internet; limitless ability to add the latest new features at will; and pay monthly, only for the services you use.

Sangoma have produced a useful Webinar: “How To Prepare For The Great British ISDN Switch Off”Webinar Recording: “How To Prepare For The Great British ISDN Switch Off”

If you have any questions or need advice email or call us.

Categories
Blog Knowledge Base Products and services Support

Changes to help reduce smishing and SMS fraud

UK regulators have implemented changes to help reduce smishing and SMS fraud incidents.

As a reminder, effective immediately, application-to-person (A2P) SMS messages sent to the UK from Alphanumeric Sender IDs that contain special characters will be blocked. 

The following characters are allowed:

  • A to Z (upper and lowercase)
  • 0 to 9 
  • – (dash)
  • _ (underscore)
  • ‘ ‘ (space)
  • & (ampersand) 

Any special characters outside of the list above will be blocked (example: “+” or “@”).

Effective October 31, 2023, application-to-person (A2P) SMS messages sent to the UK from the following list of generic Alphanumeric Sender IDs will be blocked.

Note: Combinations of these generic Alphanumeric Sender IDs are allowed (for example, “Smith Bank” or “Border Control” are both allowed.
 

1TimePin2FAAcceptAccessAccountActiveAdmin
AdviseAlertAllowAllowanceAppAppointmentApprove
ApprovedAuthAuthMSGAuthoriseAuthSMSAwareBank
BankingBillBillingCallCardCautionCertify
CheckCloudOTPCodeCollectCollectionConfirmContact
ControlCourierDelayDeliverDeliveryDiscountEnergy
FraudHelpInfoInfoSMSISAKeyLoan
LoginLogisticsLogMeInLogonMalwareMessageMobile
MortgageMSGMsgAuthNetworkNoReplyNotifyOneTimePin
OrderOTPOTPSMSPackageParcelPayPayment
PinPinCodePostProtocolPurchaseRatifyRebate
ReceiptRefundReminderRepaymentReplyRespondSave
SavingSavingsScamScheduleSecureSecurityService
ShippingSignSigninSignonSMSSMSAuthSMSCode
SMSInfoSMSOTPSMSVerifySupportSystemTextTrace
TrackTrackingTrustTXTUpdateUpdatesValidate
VerifyVerifySMSVerifyMeVirusWarnWarningWinner

What do you need to do?

Avoid using special characters in your Alphanumeric Sender IDs and use a non-generic Alphanumeric Sender ID to send messages in the UK to avoid message disruption following the steps below:

  1. If you’re using a Messaging Service, update your generic Alphanumeric Sender ID by reviewing your suppliers guide on Using Alphanumeric Sender ID with Messaging Services.
  2. If you’re specifying your Alphanumeric Sender ID directly in your API request, update the “From” parameter in your application code with a non-generic Alphanumeric Sender ID.

What if you don’t take action?

There’s no action for you to take. SMS messages sent to the UK from generic Alphanumeric Sender IDs or Sender IDs that contain special characters will be blocked and return an error code.

Categories
Blog Gigaset Special Offers

Gigasets Bundle of Joy

We’re thrilled to present an exclusive opportunity to transform your communication experience – introducing the Gigaset Bundle of Joy Promotion! Elevate your connectivity with the ultimate combination of an N670 IP base station and 2 R650H handsets, all at an unbeatable price. Don’t miss out on this fantastic deal, available until October 31st 2023.

The N670 Base features include

  • Supports up to 20 users (increase to 250 via license)
  • Single cell system, upgradable with licenses
  • Supports up to 8 simultaneous calls
  • Zero-touch configuration via auto-provisioning

The R650 Handset features include

  • Large 1.8″ TFT display
  • IP65 dust & water resistant
  • Vibration & flashing alerts
  • Handsfree and 2.5mm headset connection
  • Phonebook up to 200 entries

Seamless Connectivity

The N670 IP Base Station offers seamless connectivity for crystal-clear communication. Experience exceptional voice quality and reliability, ensuring conversations are always top-notch.

Exceptional Mobility

Whether you’re looking to create a simple single cell solution, or a future-proof package which can be scaled to accommodate up to 20,000 handsets**, this bundle can be scaled as your customers’ business grows. With support for the S650H, SL750H and Maxwell C handsets too, it can be adapted to suit each individual user requirements.

Unmatched Value

This bundle, with 30% off RRP, offers exceptional value for an advanced communication setup. Equip workspaces with state-of-the-art devices without breaking the bank.

Call 01225580025 or Email for your pricing.

Categories
Applications Blog Knowledge Base Products and services

Transcribing voicemails to text with Amazon AWS

For this project we are going to use the Amazon AWS Transcribe service, AWS Transcribe is a cloud-based speech recognition service that converts audio recordings into accurate text transcripts. It uses advanced machine learning algorithms to identify different speakers and punctuation, while also supporting a variety of audio formats and languages. AWS Transcribe can transcribe audio from sources such as phone calls, video recordings, and live streams, making it a versatile tool thats idealy suited for voicemail transcription, The service is highly scalable and cost-effective.

We will say that we used to use Google’s Text to speech engine for thsi but over time I would have expected quality of transcription to have improved, But with Google this is not the case, and I expect this is because they possibly use “predictive” text to speech and not sample all the words as this example below shows, This is the same audio fed to Google and AWS

Amazon AWS Transcribe

Um, this is Ian. I’d like to order some pizza for tomorrow, please. We would like to order a pepperoni pizza and a mozzarella pizza that’s for  tomorrow at five PM. Thank you.

Google Speech to Text

like to order some pizza for tomorrow please would like to order a pepperoni pizza and a mozzarella Pizza Hut for tomorrow at 5 a.m. thank you

As can be seen google misses words and adds others, As you can imagine this isnt what you want with speech transcription.

So we have switched out old script to use AWS.

For this project on Freepbx you need a few extra applications added and a amazon aws account, setting this up is not covered here as you should already have knowledge of this if you are here.

The extra apps are , aws , jq , sox

to get aws :

curl "https://awscli.amazonaws.com/awscli-exe-linux-x86_64.zip" -o "awscliv2.zip"
unzip -qq awscliv2.zip
./aws/install

Then you need to configure as 'root' and as 'asterisk', so:
aws configure
fill out your aws key and token as well as the region your bucket is in 
Then repeat as 'asterisk' so
su asterisk
aws configure
and fill out same details.

for jq and sox, just yum install xxx as you would for any other program.

Next you need the asterisk dialplan added to the extensions_custom.conf

[vmail2text]
exten => _XXXX,1,Set(__EXTTOCALL=${EXTEN})
exten => _XXXX,n,Noop(${EXTTOCALL})
exten => _XXXX,n,Goto(s,1)

exten => s,1,Answer()  ; Listen to ringing for 1 seconds
exten => s,n,Set(AGC(rx)=8000)
exten => s,n,Set(DENOISE(rx)=on)
exten => s,n,Noop(${EXTTOCALL} , ${DIALSTATUS} , ${SV_DIALSTATUS})
exten => s,n,GotoIf($["${DIALSTATUS}"="BUSY"]?busy:bnext)
exten => s,n(busy),Set(greeting=busy)
exten => s,n,Goto(carryon)
exten => s,n(bnext),GotoIf($["${DIALSTATUS}"="NOANSWER"]?unavail:unext)
exten => s,n(unavail),Set(greeting=unavail)
exten => s,n,Goto(carryon)
exten => s,n(unext),Set(greeting=unavail)
exten => s,n,Goto(carryon)

exten => s,n(carryon),Set(origmailbox=${EXTTOCALL})
exten => s,n,Set(msg=${STAT(e,${ASTSPOOLDIR}/voicemail/default/${origmailbox}/${greeting}.wav)})
exten => s,n,Set(__start=0)
exten => s,n,Set(__end=0)
exten => s,n,NoOp(${UNIQUEID})
exten => s,n,Set(origdate=${STRFTIME(${EPOCH},,%a %b %d %r %Z %G)})
exten => s,n,Set(origtime=${EPOCH})
exten => s,n,Set(callerchan=${CHANNEL})
exten => s,n,Set(callerid=${CALLERID(num)})
exten => s,n,Set(origmailbox=${origmailbox})
exten => s,n,Answer()
exten => s,n,GotoIf($["${msg}"="1"]?msgy:msgn)
exten => s,n(msgy),Playback(${ASTSPOOLDIR}/voicemail/default/${origmailbox}/${greeting});(local/catreq/how_did)
exten => s,n,Goto(beep)
exten => s,n(msgn),Playback(vm-intro)
exten => s,n(beep),System(/bin/touch /var/lib/asterisk/sounds/catline/${UNIQUEID}.wav)
exten => s,n,Playback(beep)
exten => s,n,Set(__start=${EPOCH})
exten => s,n,Record(catline/${UNIQUEID}.wav,3,60,kaqu)
exten => s,n,Playback(beep)
exten => s,n,Hangup()
exten => h,1,Noop(${start} ${end})
exten => h,n,GotoIf($["${start}"!="0"]?ok:end)
exten => h,n(ok),Set(end=${EPOCH})
exten => h,n,Set(duration=${MATH(${end}-${start},int)})
exten => h,n,System(/usr/local/sbin/vmailprox.sh "${callerchan}" ${callerid} "${origdate}" ${origtime} ${origmailbox} ${UNIQUEID} ${duration})
exten => h,n(end),Noop(finished)

as can be seen this dialplan records a file and then runs the vmailprox.sh script. This script collects the variables and passes them over to the main script and exits after doing so, this is so channels aren’t held while transcription takes place. (Thats the plan anyway)

#!/bin/sh
callerchan=$1
callerid=$2
origdate=$3
origtime=$4
origmailbox=$5
origdir=$6
duration=$7
export callerchan
export callerid
export origdate
export origtime
export origmailbox
export origdir
export duration

nohup /usr/local/sbin/quietvmail.sh &
exit

Main script

#!/bin/sh
PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin"
S3_BUCKET="YOURS3BUCKET"
DIRPATH=/var/spool/asterisk/voicemail/default/
#callerchan=$1
#callerid=$2
#origdate=$3
#origtime=$4
#origmailbox=$5
#origdir=$6
#duration=$7
counter=1
sleep 4

FILENUM=$(/bin/ls ${DIRPATH}${origmailbox}/INBOX |/bin/grep txt | /usr/bin/wc -l)

##Added to allow 999 messages
if  (( $FILENUM <= 9 ));
then
FILENAME=msg000${FILENUM}
elif (( $FILENUM <= 99 ));
then
FILENAME=msg00${FILENUM}
else
FILENAME=msg0${FILENUM}
fi

IN=$(/bin/grep "${origmailbox}=" /etc/asterisk/voicemail.conf)
set -- "$IN"
IFS=","; declare -a Array=($*)
email=${Array[2]}

/bin/echo "[message]" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo origmailbox=${origmailbox} >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "context=demo" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "macrocontext=" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "exten=s" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "priority=11" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo callerchan=${callerchan} >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo callerid=${callerid} >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo origdate=${origdate} >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo origtime=${origtime} >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo msg_id=${origtime}-00000001  >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "flag="  >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "category=" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt
/bin/echo "duration=${duration}" >> ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.txt

    /bin/nice /usr/bin/lame -b 16 -m m -q 9-resample /var/lib/asterisk/sounds/catline/${origdir}.wav  /tmp/${origdir}.mp3

    # Create a string based on the current date and time
    current_date_time="$(date +%Y-%m-%d_%H-%M-%S)"

    # Upload to the S3 Bucket

    aws --debug --profile default s3 cp /tmp/${origdir}.mp3 s3://$S3_BUCKET/$current_date_time

    # Start the transcription job
    output=$(aws --profile default transcribe start-transcription-job \
    --transcription-job-name $current_date_time \
    --language-code en-GB \
    --media-format mp3 \
    --media MediaFileUri=s3://$S3_BUCKET/$current_date_time \
    --output-bucket-name $S3_BUCKET)

    # Wait for the transcription to finish
    JOB_COMPLETED=false
    while [ "$JOB_COMPLETED" = false ]; do
        JOB_STATUS=$(aws --profile default transcribe get-transcription-job \
            --transcription-job-name $current_date_time \
            --query 'TranscriptionJob.TranscriptionJobStatus' \
            --output text)
            
        if [ "$JOB_STATUS" = "FAILED" ]; then
                JOB_COMPLETED=true
                SHORT_CALL=yes
                /bin/echo "$JOB_STATUS"    >> /tmp/logfile.txt
                break
        fi

        if [ "$JOB_STATUS" = "COMPLETED" ]; then
                /bin/echo "$JOB_STATUS"    >> /tmp/logfile.txt
                JOB_COMPLETED=true
        else

        ((counter++))
        sleep 5
        echo $counter    >> /tmp/logfile.txt
        /bin/echo "$JOB_STATUS"    >> /tmp/logfile.txt
                
                if [ "$counter" -eq  "15" ]; then
                JOB_STAUS=COMPLETED
                JOB_COMPLETED=true
                SHORT_CALL=yes
                break
                fi
        fi
    done


    # Get the transcription result
    aws s3 --profile default cp s3://$S3_BUCKET/$current_date_time.json /tmp/$current_date_time.json 

    # Get the transcription result
    FILTERED=$(jq -r '.results.transcripts[].transcript' /tmp/$current_date_time.json)
                   
        # append result of transcription
        if [ -z "$FILTERED" ]
        then
          echo "(AWS was unable to recognize any speech in audio data.)" >> /tmp/${origdir}.txt
        else
          echo "$FILTERED" >> /tmp/${origdir}.txt
          sed -i 's/ Um,/ /gI' /tmp/${origdir}.txt
        fi

voicemailbody=$(cat "/tmp/${origdir}.txt")

# echo "body ${voicemailbody}"

/bin/cp /var/lib/asterisk/sounds/catline/${origdir}.wav ${DIRPATH}${origmailbox}/INBOX/${FILENAME}.wav

echo -e "You have a new voicemail from ${callerid} it was left on ${origdate} and is ${duration} seconds long,\nThe message left,\n\n${voicemailbody}\n\nTranscribed by the Amazon AWS Transcribe service\n" | /bin/mail -s "A new voicemail has arrived from ${callerid}" -a "/tmp/${origdir}.mp3" "$email"

/bin/rm -f /tmp/${origdir}.mp3
/bin/rm -f /tmp/${origdir}.txt
aws --profile default transcribe delete-transcription-job --transcription-job-name $current_date_time

Then to pass calls to this and not normal voicemail, In Freepbx create a Custom Destination as “vmail2text,s,1” and if you require certain queues to go to specific mailboxes for example 2000 one like “vmail2text,2000,1” so calls will be sent to mailbox 2000 and teh transcriptions will be sent to the email address linked to that extension

Then in extensions that want to use transcription set the “Optional Destinations” in the advanced tab to the custom destination.

Users also can listen to voicemail normally from their handset or the ucp.

These scripts arent only useful for voicemail then can be used fro questionnaire lines and booking lines, anywhere you want to speed up the handling of voice messages. We will soon be looking at ways of integrating this with Whatsapp so transcriptions can be sent to your mobile.

If you have any further questions please email.

Categories
Products Products and services Software

Zoiper 5 Softphone

Zoiper is a softphone application that allows users to make and receive calls over the internet using Voice over IP (VoIP) technology. The software is available for download on a range of devices, including desktop computers, laptops, smartphones, and tablets, and is compatible with a variety of operating systems, including Windows, macOS, iOS, and Android.

Zoiper provides users with a range of features designed to enhance the user experience and improve the quality of calls. These features include high-quality audio and video calls, support for multiple SIP accounts, call recording, and the ability to transfer calls.

Zoiper also includes advanced security features to protect user privacy and prevent unauthorized access. This includes support for Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP), as well as the ability to encrypt calls using Advanced Encryption Standard (AES) 256-bit encryption.

In addition to its standard features, Zoiper also offers a range of advanced features and customization options for power users. This includes the ability to customize the user interface, integrate with third-party applications, and access advanced settings for call quality and network optimization.

Overall, Zoiper is a versatile and feature-rich softphone application that provides users with a range of options for making and receiving calls over the internet. Its high-quality audio and video calls, advanced security features, and customizable settings make it a popular choice for both personal and business use.

User-friendly interface, HD audio & video, IM and more

Zoiper 5 is the newest of our softphone collection for Windows, macOS and Linux.
No more tedious manual configurations, now with automated wizards for audio, video and accounts.

  • contacts integration
  • presence
  • call conference
  • call transfer
  • encryption

Intuitive UX design

Zoiper 5 offers a vastly improved user experience with its new, familiar and intuitive interface. The traditionally painstaking configuration has been simplified with our auto probing configuration wizard.

Drag and drop calls and contacts to transfer calls or combine them into a conference

All your contacts in one interface!

Do you have lots of contacts from various sources and databases? No need to worry, with our newest phone, you can look and pull contacts and display these in a combined Contacts list for easy access.

Zoiper’s flexible settings options allows you to choose which contact sources to see in your Contacts list. Maybe you don’t necessarily need all your personal contacts while at the office? Switch that source off, and you are good to go!

Zoiper can load and search your contacts on the fly from these places:

  • Outlook 2007, 2010 and 2013 (32 and 64 bit versions)
  • Windows contacts
  • Mac address book
  • External LDAP server
  • Outlook or Exchange clients
  • Google contacts
  • Import your contacts from an external CSV file

Available for

Desktop

Apple

Android

User-friendly interface, HD audio & video, IM and more

Zoiper 5 is the newest of our softphone collection for Windows, macOS and Linux. The application has been designed with attention to detail, brand new UI that is easy to use and stays out of your way, so you can focus on what matters the most – the calls.

  • Intuitive interface
  • Contacts
  • Video

Excellent Audio and Video calls, Transfer and Conference functionalities paired with easy navigation, give any user the necessary tools for everyday tasks.

Baked with our own Zoiper iOS SDK, the app is built with efficiency in mind, making battery use as little as possible thanks to an improved background app activity.

Now with completely redesigned user interface. The best quality on the market VoIP app for Android is here with new and improved battery saving techniques. Advanced business users will be happy to find out that all their favorite functions are still here.

Zoiper is here to work for you anywhere, at any time, on any network!

Licensing and Trials

For Trial please contact us by email or phone and we can assign licenses to you to test with. Bulk licence pricing is available please contact us.

Categories
Applications Sangoma Phones Software

Sangoma Desktop Phone

The Sangoma Phone for Desktop turns a user’s computer into a fully featured phone like Connect does for your mobile device so that it is primed to take full advantage of Sangoma’s complete unified communications suite.

Users can leverage the Sangoma Phone wherever sufficient bandwidth is available, allowing them to turn their home, hotel room, favorite café, or other remote location into a fully featured office.

Workforce mobility has never been this easy or powerful, allowing businesses to increase their geographic reach like never before.

Sangoma Phone also presents users with the possibility of reducing hardware costs and travel expenses.

Advanced, crystal clear audio from anywhere
Features include:

  • Hold/Resume
  • Blind Transfer – you can send the call to ring
  • another number or a voicemail box
  • Merge* – conference one call into another
  • Audio Conference Manager* – see your
  • conference-call participants and who is doing
  • the talking, mute people, kick people out of
  • the conference, or end the conference entirely
  • Record* – start and stop a recording of your
  • active call
  • Park* – park, see and answer parked calls

Download a Brochure here or contact us to enable it on you FreePBX or PBXact system

Categories
Products and services

Sangoma Desktop Softphone

Sangoma Desktop Softphone turns a user’s computer into a fully featured phone that is primed to take full advantage of all of Sangoma’s unified communications features.

Sangoma Desktop Softphone For Desktop turns a user’s computer into a fully featured phone that is primed to take full advantage of all of Star2Star’s unified communications features. Sangoma Desktop Softphone lets users make, answer, hold, and transfer calls, participate in voice conferencing, access voicemail, integrate calls with CRM software, and more.

Features

  • Workforce Flexibility: Your staff will no longer be tethered to one location, allowing employees to work remotely while expanding your potential pool of employees to a much greater geographic area.
  • Cost Savings: Instead of purchasing a computer and a desk phone, you can just purchase a computer and a headset, saving hundreds or even thousands of dollars with softphone software.
  • Efficiency: Employees can stay in contact on the go or from home, softphones allow them to respond faster. Even better, Desktop Softphone allows them to take advantage of our many powerful features that will go anywhere they go, unlike a traditional mobile phone that lacks much of this functionality.
  • Incredible Functionality: With Desktop Softphone, your employees have access to a complete unified communications system at their keyboard, meaning they can do it all wherever they are.
  • Business Voice & Business Voice+ Compatible: Use Desktop Softphone with either of the Full Spectrum Communications platforms for the ultimate flexibility.

Email or Call for current licence pricing

Categories
Gigaset Handsets Products and services

Gigaset R700H

Replacing the R650H PRO, the R700H PRO is a robust, IP65 rated Gigaset professional handset. Designed to protect against impacts, water and dust as well as being resistant to disinfectants, the R700H offers users a business ready handset no matter the conditions.

With a 2.4” colour display and Bluetooth headset connection, the R700H is an enduring companion with an extended battery life of up to 13 hours of talk time and 320 hours on standby. What’s more the R700H comes with additional unique features like the spot LED for call signalling or to be used as a torch, as well as a separately programmable alarm button to easily trigger a direct dial or alarm call.

The R700H is fully compatible with the professional Gigaset DECT single and multi-cell systems, including the N670IP , N510IP , N870IP, N720IP.

IP65 and disinfectant resistant
In addition to the rubberized surface which gives the device a
perfect grip the new R700H PRO is designed in such a way that it
can also be operated with work gloves. The display glass is proof
against scratches thanks to a harder surface and can therefore be
used in extreme working environments. With an IP65 certification,
the R700H PRO is protected against shocks and against the
ingress of dust and water jets. In addition, the special magnetic
shielding makes the R700H PRO resistant to metal dust. The
handset has a disinfectant-resistant surface, which simplifies
cleaning and thus protects against bacteria and virucides.

  • Feature highlights
  • Shockproof, dustproof and waterproof according to IP65
  • Non-slip rubberised surface
  • Programmable alarm-/function button
  • Large illuminated 2.4″ TFT colour display
  • Headset operation via Bluetooth 4.2 or 3.5mm jack
  • Handsfree talking with brilliant HDSP™/CAT-IQ 2.01
  • acoustic quality and high maximum volume
  • Spot LED as torch and for call signalling
  • Hotel option: call lists are automatically cleared
  • Audio profiles for quick selection in a meeting, in a loud
  • environment or with individual settings
  • SUOTA: software update over the air
  • Disinfectant resistant and scratch proof surface
  • Local phone book with search function and up to 500 vCards
  • and access to company phone book via PBX (XML, LDAP)3
  • Data exchange via Bluetooth® or Micro-USB
  • Vibrating alert
  • No ringing in the charging cradle can be set for parallel calls
  • Key lock with PIN protection – emergency call dialling despite
  • PIN protection
  • Up to 13h talk time
  • Up to 320h standby time
  • Charging also via Micro-USB connection
  • Charging cradle included free of charge
  • Full compatibility with the professional Gigaset DECT single
  • and multi-cell systems

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