Zulu UC Desktop and softphone integration unifies the most popular business communication tools & applications enhancing user productivity and mobility. Designed specifically for FreePBX and PBXact phone systems, Zulu enables features such as:
- Zulu Softphone enabling users to make/receive phone calls from their desktop or mobile stations, including Chat for team collaboration.
- Faxing directly from the Zulu widget & softphone.
- Click-to-call to make calls directly from your web browser and /or email client.
- Call Pop for CRM and help desk integration.
Get Your Free Zulu 2 User FreePBX License, FreePBX Zulu UC 2 User Package is Free of Charge. Each User Package comes with 2 users good for 12 months.
Click to Call
With Click-to-Call integration, users can instantly call any phone number that is seen on their web browser or MS Outlook client which a click!. Simply click on the phone number and Zulu will initiate an outbound call via the softphone client or your desk phone, whichever is with you at the time. Great for mobile users who come and go from their workstation.
Click-to-Call also recognizes extensions and phone number prefixes, so you never have to worry about having to modify the phone number or extension you wish to click to dial.
Ideal for CRM and Help Desk Integration, Call Pop will automatically open your desktop web browser on an inbound call with all the information of the caller. This feature helps users expedite phone calls and provide the caller with the best customer service experience.
* For additional CRM integration check out our CRM Link Module
Improve communication between staff members by allowing them to see each other’s presence via the Zulu Softphone. This feature can save your employees time by reaching out to members who they know are available to take their request.
Users can set their presence using a variety of pre-set statuses or create their own. And because Presence is server side, a user’s presence will be updated across all communication endpoints automatically too.
At the Center of the Zulu is the all new softphone enabling users to take their office with them and never miss a call.
- Make and receive phone calls using Desktop
- Send and receive FAX*
- Control Presence status which will update your status on all your devices
- Flexible Calling Options- generate a phone call from either the client on your desktop or your desk phone. Great for mobile users who come and go from their workstation.
Faxing requires the Fax Pro Module
The Zulu UC Softphone features integrated Chat functionality so that staff members can communicate with each other more effectively. Features like 1-to-1 messaging, group chat, file transfer and auto-archiving will improve employee collaboration and improve business results. Finally, one tool to do it all!
Operating System: Zulu UC is compatible with Windows, Mac and Linux operating Systems. Browsers: Click-to-call and Screen POP work with Firefox and Chrome (Safari coming soon).