The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features:
- “Phone Apps”- Advanced productivity features controlled by the IP-Phone’s display
- UCP web-based Dashboard allowing end-users to control phone settings, voicemail, conference rooms and more…
- Zulu UC Desktop and Soft-phone Integration for mobility and productivity.
- CRM Integration for screenpop and click to call
- End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user’s programmable buttons and features
- Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX
PBXact Feature Support Included in All Systems
Business Features
- Flexible Time-Based Call Routing
- Built-In Conference Bridge
- Fax to E-mail
- Hunt/Ring Groups
- Music on Hold
- Voicemail Blasting
- Find Me / Follow Me Calling
- Personal IVRs
- Wake Up Calls
- Support for Video Calling
- Secure Communications (SRTP/TLS)
- Announcements
- Text to Speech
- Calling Queues (ACD)
- Interactive Voice Response (IVR)
Calling Features
- Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
- Three-Way Calling Support
- Voicemail
- Voicemail to E-mail
- Caller ID Support
- Call Transfer
- Call Recording
- Do Not Disturb
- Call Waiting
- Call History / Call Detail Records
- Call Event Logging
- Speed Dials
- Caller Blacklisting
- Call Screening
Telephony Support
- Open Standards Support for Multiple Protocols
- SIP, IAX2
- PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
- WebRTC
- Softphone Support
- Specialty Device Support
- Door Phones
- Overhead Paging
- Strobe Alerts
- Paging Gateways
- Voice Gateways
- Failover Devices
- Desktop/Mobile Phone Support
Administration
- Upgrade System with Granular Control
- Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
- Localization in both GUI and Sound Files for Multiple Languages
- Backup and Restore Utilities
- Custom Destination Administration
- Web-based Config File Management When Needed
- System Recording Management
- GUI Controls for DNS, Network Settings, and More!
User Control Panel
- Responsive GUI (Desktop, Tablet, and Mobile Device)
- WebRTC Softphone
- Call History (Details and Recording Playback / Download)
- Contact Management
- Presence Management
- Conference Room Management
- Settings Management
- Find Me / Follow Me
- Call Forwarding, Call Waiting, Do Not Disturb
- Call Confirmation
- Voicemail
- Visual Voicemail – Playback and Management
- Notification Options
- Greetings Management
Add-ons
The Base Platform includes a base of system enhanced features (see chart below)
| Included in Base | Additional Add-Ons | |
| PBXact Enhanced Features | x | |
| Call Recording Reports | x | |
| Class of Service | x | |
| Conference Pro | x | |
| Extension Routing | x | |
| Fax Pro | x | |
| Park Pro | x | |
| Page Pro | x | |
| SysAdmin Pro | x | |
| Voicemail Notify | x | |
| Voicemail Reports | x | |
| XMPP Pro | x | |
| Phone Apps for Sangoma Phones | x | |
| connect mobile and desk | x | |
| EndPoint Manager | x | |
| High Availability | x | |
| Sangoma Property Manager | x | |
| Call Center Features | ||
| Appointment Reminder Outbound Calling Campaign CallerID Management Outbound Call Limiting PinSet Pro Queue Pro Queue Reporting Web CallBack | x |
Additional functionality can be added as needed:
- High Availability (License Required per PBX Node, Excludes PBXact 40 & 60)
- Call/Contact Center Features (Enhanced Call Center Functionality)
- Operator Panel / Wall Boards
- Third Party Phone Support (for Non-Sangoma IP Phones)