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IPPBXs Sangoma

Sangoma PBXact

The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features such as:

  • “Phone Apps”- Advanced productivity features controlled by the IP-Phone’s display
  • UCP web-based Dashboard allowing end-users to control phone settings, voicemail, conference rooms and more…
  • Zulu UC Desktop and Soft-phone Integration for mobility and productivity.
  • CRM Integration for screenpop and click to call
  • End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user’s programmable buttons and features
  • Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX

PBXact Feature Support Included in All Systems


Business Features

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Calling Features

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support

Administration

  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail – Playback and Management
    • Notification Options
    • Greetings Management

Add-ons

The Base Platform includes a base of system enhanced features (see chart below)

 Included in BaseAdditional Add-Ons
PBXact Enhanced Featuresx 
  Call Recording Reportsx 
  Class of Servicex 
  Conference Prox 
  Extension Routingx 
  Fax Prox 
  Park Prox 
  Page Prox 
  SysAdmin Prox 
  Voicemail Notifyx 
  Voicemail Reportsx 
  XMPP Prox 
  Phone Apps for Sangoma Phonesx 
  Zulu UCx 
  CRM Link Modulex 
Third Party Phone Support x
  EndPoint Manager  
High Availability  
  High Availability x
Property Manager  
  Sangoma Property Manager x
Operator Panel  
  XactView Operator Panel (20 Pack) x
  XactView Operator Panel Queue License x
Call Center Features  
  Appointment Reminder  Outbound Calling Campaign  CallerID Management  Outbound Call Limiting  PinSet Pro  Queue Pro  Queue Reporting  Web CallBack x

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node, Excludes PBXact 40 & 60)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)

Download Brochure here