We recently had a very puzzling issue with a customer who we supplied some T23 Yealink handsets. When making outgoing calls over Gamma sip trunks on their Elastix server we were getting one way audio, This was not an issue with their existing Snom handsets or a problem for internal or incoming calls over the same trunks. It also wasn’t an issue when using iax2 trunks.
It seems that there is some interoperability issue when using sip trunks and these handsets. and seems to be a little known issue as only affects a few operators.
It seems to addressed in 22.214.171.124 version software that isn’t on the Yealink UK site yet but is available here and should be loaded on all T23 handsets as they are being delivered as 126.96.36.199 firmware at the moment.