Follow Me allows you to redirect a call that is placed to one of your extension to another extension or external number.
You can program the system to ring your extension alone for a certain period of time, then ring some other destination(s), such as a mobile phone or another extension, then go to the original extension’s voicemail if the call is not answered.
It can also be used to divert calls to another extension without ringing the ‘original’ extension, or ring both together in a ‘twinned’ manner. This is useful if you are regularly away from your desk
Your can modify certain Follow Me settings using the User Control Panel as well as disable and enable Follow Me using a feature code that is normally *21,
To use the UCP to change settings if you have had permissions enabled is done by clicking the COG icon on teh Follow me Widget and below is a short Video on the key settings