Categories
Asterisk Support FreePBX Knowledge Base Support Technical

Backing up files in FreePBX 15

The first time you come to restore your FREEpbx 15 system you may find that not everything that you expected is there !

The new backup module backs up on a module by module base and not like before where is was DBs and Files.

Linked here is a repository that has the files to create a module that can be edited to backup directories.

https://bitbucket.org/cybercottage/filebackup

The file you need to edit is Backup.php

<?php

namespace FreePBX\modules\Filebackup;
use FreePBX\modules\Backup as Base;

class Backup extends Base\BackupBase
{
    public function runBackup($id, $transaction)
    {
        $this->addDirectories([
            '/etc/asterisk','/tftpboot',
        ]);
        $files = glob("/etc/asterisk/*conf");
        foreach ($files as $file) {
            $path = pathinfo($file, PATHINFO_DIRNAME);
            $this->addFile(basename($file), $path, '', "conf");
    }
    $files = glob("/tftpboot/*xml");
        foreach ($files as $file) {
            $path = pathinfo($file, PATHINFO_DIRNAME);
            $this->addFile(basename($file), $path, '', "conf");
        }
        return $this;
    }
}

As you see we are backing up /etc/asterisk and /tftpboot , But only *.conf files in /etc/asterisk and only *.xml files in /tftpboot

Details on the new backup system are here https://wiki.freepbx.org/display/FOP/Implementing+Backup

Thanks to James Finstrom for the original version of this, This version is not to replace his work but only to give an example of working with Multiple directories

The downloaded zip file needs to be added as a Local module via Module Admin and enabled, It will obviously give a signing error but this can be disabled in Advanced settings or ignored ;-)

Enjoy but don’t blame me if it doesn’t work. Ive tested it on my systems and all seems good by your experience may be different

Categories
Blog Knowledge Base

Recording Announcements in FreePBX 13 and later

This was recorded a while ago as an aid to a customer, Its a short video on recording prompts and then adding them to an announcment so they can be used in call flow.

Categories
Blog Handsets Products Special Offers

The Gigaset N670 IP PRO grows with the company

LAUNCH OFFER ! SINGLE BASE INC VAT AND DELIVERY FOR £130

Professional IP DECT base station that can become a multi-cell system

N670

The new Gigaset N670 IP PRO offers business customers performance and maximum flexibility to deal with future growth. It supports 20 users, SIP accounts and handsets, can handle eight simultaneous calls, thus enabling a broad range of uses for DECT telephony in the business arena. The base station is compatible with numerous on-premise and cloud-based telephone systems and supports all handsets from Gigaset’s Professional series. If a company’s requirements increase, for example, because it needs more extensions or its floor space expands, the N670 IP PRO can be upgraded in the future with a license to a multi-cell system1).

Modern DECT communication solutions deliver complete freedom of movement in challenging work environments, need minimum cabling, and are easy to install and maintain. As Europe’s DECT pioneer, Gigaset not only makes cordless phones for millions of households worldwide, but also professional telephone systems at its Bocholt site in North Rhine-Westphalia, Germany. The N670 IP PRO DECT base station delivers greater performance and simplifies administration. The device merely needs an Ethernet port for connectivity and supplying power, and the handsets require just one socket for the charging station – everything else works without cables.

“The N670 IP PRO embodies all the expertise we’ve amassed with professional IP DECT systems over the past years,” says Norbert Cremer, Head of Product Management Business Solutions at Gigaset. “We wanted to create an even better, more flexible and more powerful IP DECT base station, one offering the customary ease of installation, great convenience and comprehensive security. Yet the real highlight for our customers is that they can expand it into a multi-cell system with a license upgrade1).” Gigaset is positioning the N670 IP PRO between the N510 IP PRO and the N870 IP PRO multi-cell system.

From the single-cell to the multi-cell system

The N670 IP PRO is an investment in the future: If the floor space or number of users at an organization increases, the N670 IP can be expanded into a multi-cell system with an upgrade license1). Additional base stations cover multiple stories or buildings and ensure users can be reached everywhere. That makes the N670 IP PRO interesting for growing and aspiring companies in particular.

Current datasheet is here and with an RRP or £119.99+Vat this is a great alternative to the N510, Contact us for special launch pricing and Bundle packages.

Categories
Conference Phone Products Special Offers

Snom C520 Conference Set

Thanks to advanced DECT and Bluetooth technology, the C520 is the perfect device for team conferencing and offers three cutting-edge microphones. The first of these is built into the high-performance full-duplex speaker in the main base station with two further wireless DECT microphones that can be freely placed or carried in the room as required.

Snom C520

The C520 microphones use dynamic noise reduction and adaptive feedback control to provide crystal clear HD audio transmission, even in crowded or spacious rooms. The microphones synchronize with the base station in real-time according to their location. This technology allows the user freedom of movement without even having to raise their voice – regardless of meeting room size.

Connectivity is now one of the most important factors for effective collaboration. This is why the C520 features a versatile Bluetooth interface allowing smartphones or DECT phones to be easily paired and used.

To extend the C520 conference system across even larger areas, simply couple wireless C52 loudspeaker units to the base unit and the range of the loudspeakers and microphones will be increased greatly.

A compact device at an Special introcutory price of £225 +Vat and Delivery

Categories
FreePBX Knowledge Base

FreePBX EPM Whoopsing

We have seen on some installations of FreePBX with EPM that when you upload a photo it Whoops when trying to rebulid the config.

The clue to whats happening is that it cant call function imagecreatefromjpeg or imagecreatefrompng depending on your file format

The most common cause of this is php-gd isnt installed. To Check this is simple, create a simple PHP file in the web root called phpcheck.php add the following to it:

phpcheck.php

<?php
if (extension_loaded('gd') && function_exists('gd_info')) {
    echo "PHP GD library is installed on your web server";
}
else {
    echo "PHP GD library is NOT installed on your web server";
}
?>
<?php phpinfo(); ?>

Now browse in your favourite browser to this and it will show at the top if gd is installed or not.

If its not and php was installed via yum then :

yum search php-gd
Loaded plugins: fastestmirror, security
Loading mirror speeds from cached hostfile
 * base: mirrors.clouvider.net
 * extras: mirrors.clouvider.net
 * updates: mirror.sov.uk.goscomb.net
=============================================================== N/S Matched: php-gd ================================================================
php-gd.x86_64 : A module for PHP applications for using the gd graphics library

Will show if its avalible. (your version of PHP may mean this is different for you) then to install yum install php-gd and restart the httpd service

You should now be able to go to phpcheck.php again and it should show as installed. if it does you are good to go installing screen images for phones

Categories
Asterisk Support FreePBX Knowledge Base Support Technical

Resetting root password on FreePBX 14 and other Centos 7 servers

Boot your system and wait until the GRUB menu appears. On some systems you may need to press the “Escape” key to access the GRUB menu. FreePBX should show this for a few seconds on Boot

Highlight your Operating System and then press “e” to edit. You have to be quick here simpler to just press e when the menu appears and you will see similar to below.

Find the line beginning with linux. In this example the line begins linux16.

Manually delete the entries quiet and rhgb from the line. then append the following statement to the end of the line init=/bin/sh Don’t worry if your command is spread across more than one line. A continuation character “\ will be inserted automatically.

Now reboot your system now using the options specified by pressing the keys Ctrl +X

Once the system has re-booted, you will be presented with a shell prompt without having to enter any user name or password.

At this command prompt you will need to enter the following commands:

Remount the “/” root filesystem in Read/Write mode: mount -o remount,rw /

Issue the passwd command to reset the root account password: passwd

Then enter the new password as prompted twice

Then remount the “/” root filesystem in Read Only mode: mount -o remount,ro /

You can now restart the system and login with your new password.

Categories
Handsets Products

Gigaset N870IP DECT

The Gigaset N870 Multicell System is an innovative breakthrough solution that combines DECT base stations and a DECT manager to create a highly scalable yet reliable solution for organisations that need guaranteed mobile communication across sites of any shape or size. Each DECT multicell system supports up to 250 handsets and 60 simultaneous calls making it ideal for small and medium organisations.

For those companies which go beyond the SMB level, widen the network with multiple DECT multicell systems up to the level of an Enterprise, where seamless handover and roaming is applicable in and between all zones. With seamless connectivity with leading IP based on-premise and cloud telephony services, HD audio quality, seamless handover and roaming, the Gigaset N870 Multicell System provides complete coverage across even the most challenging sites. Simple deployment with absolute reliability is key.

The Gigaset N870 IP PRO DECT system offers the latest innovative breakthrough in DECT technology. Combining DECT base stations and a DECT manager in one, the N870 removes the need to purchase a seperate DECT manager, making it a more economical solution.

Offering a highly scalable solution each N870 multicell system supports up to 250 handsets and 10 simultaneous calls per base station, ideal for growing businesses. What’s more, users can rest assured that with continuous connectivity, HD audio quality, seamless call handover and roaming, the N870 DECT solution provides complete coverage across even the most challenging sites.

Compatible with all recent Gigaset pro DECT handsets, the N870 solution can be designed to suit each individual application and its users.

Features

  • Seamless in call handover
  • HD audio quality
  • Each DECT multicell system supports:
    • Up to 250 users/SIP accounts/handsets
    • Up to 60 base stations
    • Up to 10 simultaneous calls per base
  • With the Gigaset Integrator (virtual machine) you can combine up to 100 DECT multicell systems to one large handover and roaming domain
  • LEDs on front for status and visual power check
  • Professional zero-touch configuration via auto-provisioning
  • Compatible handsets include:
  • PoE (PSU available to purchase separately)
  • Wall or ceiling mountable

RRP for each Base station is £395.00 please contact us direct for solution pricing.

Full Fact Sheet.

Categories
Conference Phone Handsets Products

CP920 Conference Phone

Yealink designs its audio conferencing solutions to suit a range of different meeting environments. The CP960 and the CP920 address today’s audio conferencing challenges and unify a clear-and-easy conferencing communication experience for both in-room and remote participants. The CP960 targets mid-to-large-sized meetings while the CP920 covers small-to-mid-sized meetings.

Enterprise-grade and performance-oriented, Yealink conference phones deliver best-in-class HD audio quality for everyone in a meeting to keep pace with the team’s collaboration and contribute inspired work.

Featuring 20-foot 360-degree dead-zone-free voice pickup, the coverage area of the CP920 adapts to multiple room environments and provides a full sound experience.

Yealink’s Noise Proof Technology frees business voice collaboration from annoying noise and optimizes conference efficiency by minimizing distractions. The Yealink Noise Proof technology includes two interrelated functions:
· During a conference, Noise Proof reduces constant background noise from sources such as typing, air conditioners, etc.; and
· When a person is not speaking, Noise Proof automatically mutes the mic(s) until the sound of a human voice is detected.

Stylish and professional, Yealink conference phones adopt a Y-shaped metallic sliver body design. For users who prefer a traditional key system, the CP920 offers a familiar touchable keypad for less stress and more comfort.
One-touch quick meeting starts and no interruption to the ongoing conversation make the CP920 incredibly user-friendly. 

The CP960 and CP920 enable the Hybrid UC Meeting for extraordinary convenience. With Bluetooth and USB connectivity, you can easily pair the conference phone with a PC or mobile phone. Join or create a conference by simply merging the calls.

Price includes UK PSU £350.00 

Categories
Handsets Special Offers

Gigaset Pro R650H

When working outdoors or in dusty, wet and other harsh locations, the R650H is a perfect companion with its certified IP65 and shock resistant rubber housing making it the ideal tool for all day business use. 


  • Seamless compatibility with Gigaset pro N720 IP Multicell and N510 IP Singlecell systems.
  • Thick rubber keys for use while wearing gloves with illuminated alert and keypad for low light situations.
  • HD Audio supporting HDSP™/CAT-IQ 2.0. Hands free talking with excellent audio quality. 

Bundle Prices available with N510 Bases.

We can supply supply the handsets configured and ready to use, Please enquire.

Categories
IPPBXs Sangoma

PBXact

The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features:

  • “Phone Apps”- Advanced productivity features controlled by the IP-Phone’s display
  • UCP web-based Dashboard allowing end-users to control phone settings, voicemail, conference rooms and more…
  • Zulu UC Desktop and Soft-phone Integration for mobility and productivity.
  • CRM Integration for screenpop and click to call
  • End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user’s programmable buttons and features
  • Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX

PBXact Feature Support Included in All Systems


Business Features

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Calling Features

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support

Administration

  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail – Playback and Management
    • Notification Options
    • Greetings Management

Add-ons

The Base Platform includes a base of system enhanced features (see chart below)

 Included in BaseAdditional Add-Ons
PBXact Enhanced Featuresx 
  Call Recording Reportsx 
  Class of Servicex 
  Conference Prox 
  Extension Routingx 
  Fax Prox 
  Park Prox 
  Page Prox 
  SysAdmin Prox 
  Voicemail Notifyx 
  Voicemail Reportsx 
  XMPP Prox 
  Phone Apps for Sangoma Phonesx 
connect mobile and deskx 
 EndPoint Manager x
High Availability x
Sangoma Property Manager x
Call Center Features  
Appointment Reminder  Outbound Calling Campaign  CallerID Management  Outbound Call Limiting  PinSet Pro  Queue Pro  Queue Reporting  Web CallBack x

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node, Excludes PBXact 40 & 60)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)

Download Brochure here