Categories
Asterisk Support FreePBX Knowledge Base Support Technical

Backing up files in FreePBX 15

The first time you come to restore your FREEpbx 15 system you may find that not everything that you expected is there !

The new backup module backs up on a module by module base and not like before where is was DBs and Files.

Linked here is a repository that has the files to create a module that can be edited to backup directories.

https://bitbucket.org/cybercottage/filebackup

The file you need to edit is Backup.php

<?php

namespace FreePBX\modules\Filebackup;
use FreePBX\modules\Backup as Base;

class Backup extends Base\BackupBase
{
    public function runBackup($id, $transaction)
    {
        $this->addDirectories([
            '/etc/asterisk','/tftpboot',
        ]);
        $files = glob("/etc/asterisk/*conf");
        foreach ($files as $file) {
            $path = pathinfo($file, PATHINFO_DIRNAME);
            $this->addFile(basename($file), $path, '', "conf");
    }
    $files = glob("/tftpboot/*xml");
        foreach ($files as $file) {
            $path = pathinfo($file, PATHINFO_DIRNAME);
            $this->addFile(basename($file), $path, '', "conf");
        }
        return $this;
    }
}

As you see we are backing up /etc/asterisk and /tftpboot , But only *.conf files in /etc/asterisk and only *.xml files in /tftpboot

Details on the new backup system are here https://wiki.freepbx.org/display/FOP/Implementing+Backup

Thanks to James Finstrom for the original version of this, This version is not to replace his work but only to give an example of working with Multiple directories

The downloaded zip file needs to be added as a Local module via Module Admin and enabled, It will obviously give a signing error but this can be disabled in Advanced settings or ignored ;-)

Enjoy but don’t blame me if it doesn’t work. Ive tested it on my systems and all seems good by your experience may be different

Categories
Blog Knowledge Base

SSL, FOP2 and All that..

There are a few common questions and gotchas when using fop2 on a FreePBX server using ssl.

The symptom is simple you cant connect and at the bottom left if tels you that it cant connect over websockets to port 4445 and will finally time out saying Flash is required.. None of this is awfully helpful to be honest.

But the fix is simple and its a shame by default its not this .

In your fop2.cfg file local the lines below and edit them so they match .

It maybe that your certificate names aren’t as below, In that case substitute webserver.XXX with the correct file names.

; If you access fop2 via https, browsers will try to use wss (Secure 
; web sockets) and for that it requires a certificate file and key file,
; the same ones you have in your web server configuration. Be sure to
; specify the correct certificates, the defaults are the ones for a 
; regular Centos installation:
;

ssl_certificate_file=/etc/httpd/pki/webserver.crt
ssl_certificate_key_file=/etc/httpd/pki/webserver.key
;ssl_certificate_file=/etc/pki/tls/certs/localhost.crt
;ssl_certificate_key_file=/etc/pki/tls/private/localhost.key

Thats its. Fop2 will now work over HTTPS

Categories
Blog Knowledge Base

Recording Announcements in FreePBX 13 and later

This was recorded a while ago as an aid to a customer, Its a short video on recording prompts and then adding them to an announcment so they can be used in call flow.

Categories
Handsets

Gigaset N300

The DECT IP base station that brings communication to new heights with parallel calls, exceptional sound and online features.

N300IP £49

Hybrid DECT IP base station for landline and VoIP calls Multi-line for up to 6 handsets and 4 (3 SIP + 1 PSTN) parallel calls Energy-saving Gigaset ECO DECT Compatible with multiple Gigaset handsets Compatible with provisioning standards: TR069, MAC address, code based auto-configuration Expandable up to 6 VoIP accounts / numbers Free calls between Gigaset VoIP phones via Gigaset.net Email reader Can connect up to 6 RTX 4002 DECT Repeaters for extended range Now fully compatible with the A510H (Please ensure you are on firmware version 049 released Oct 2011). View the Gigaset compatibility chart for more information.

The Gigaset N300 IP is the easy-to-configure hybrid DECT IP base station that lets users enjoy calling over both a landline and the internet. Multi-line support allows registration of up to 6 different compatible Gigaset handsets to the base station and up to 4 parallel calls (1 landline + 3 VoIP) can be made at once. All VoIP calls are in HD sound thanks to exceptional HDSP™ technology. Energy-saving2 ECO DECT means that the Gigaset N300 IP is eco-conscious as well as hi-tech.

Categories
Asterisk Support FreePBX Knowledge Base Support Technical

Resetting root password on FreePBX 14 and other Centos 7 servers

Boot your system and wait until the GRUB menu appears. On some systems you may need to press the “Escape” key to access the GRUB menu. FreePBX should show this for a few seconds on Boot

Highlight your Operating System and then press “e” to edit. You have to be quick here simpler to just press e when the menu appears and you will see similar to below.

Find the line beginning with linux. In this example the line begins linux16.

Manually delete the entries quiet and rhgb from the line. then append the following statement to the end of the line init=/bin/sh Don’t worry if your command is spread across more than one line. A continuation character “\ will be inserted automatically.

Now reboot your system now using the options specified by pressing the keys Ctrl +X

Once the system has re-booted, you will be presented with a shell prompt without having to enter any user name or password.

At this command prompt you will need to enter the following commands:

Remount the “/” root filesystem in Read/Write mode: mount -o remount,rw /

Issue the passwd command to reset the root account password: passwd

Then enter the new password as prompted twice

Then remount the “/” root filesystem in Read Only mode: mount -o remount,ro /

You can now restart the system and login with your new password.

Categories
Conference Phone Handsets Products

CP920 Conference Phone

Yealink designs its audio conferencing solutions to suit a range of different meeting environments. The CP960 and the CP920 address today’s audio conferencing challenges and unify a clear-and-easy conferencing communication experience for both in-room and remote participants. The CP960 targets mid-to-large-sized meetings while the CP920 covers small-to-mid-sized meetings.

Enterprise-grade and performance-oriented, Yealink conference phones deliver best-in-class HD audio quality for everyone in a meeting to keep pace with the team’s collaboration and contribute inspired work.

Featuring 20-foot 360-degree dead-zone-free voice pickup, the coverage area of the CP920 adapts to multiple room environments and provides a full sound experience.

Yealink’s Noise Proof Technology frees business voice collaboration from annoying noise and optimizes conference efficiency by minimizing distractions. The Yealink Noise Proof technology includes two interrelated functions:
· During a conference, Noise Proof reduces constant background noise from sources such as typing, air conditioners, etc.; and
· When a person is not speaking, Noise Proof automatically mutes the mic(s) until the sound of a human voice is detected.

Stylish and professional, Yealink conference phones adopt a Y-shaped metallic sliver body design. For users who prefer a traditional key system, the CP920 offers a familiar touchable keypad for less stress and more comfort.
One-touch quick meeting starts and no interruption to the ongoing conversation make the CP920 incredibly user-friendly. 

The CP960 and CP920 enable the Hybrid UC Meeting for extraordinary convenience. With Bluetooth and USB connectivity, you can easily pair the conference phone with a PC or mobile phone. Join or create a conference by simply merging the calls.

Price includes UK PSU £350.00 

Categories
Conference Phone Handsets Products

CP960 Conference Phone

The Yealink CP960 is an enterprise-grade conference phone for mid-and-large-sized meeting rooms. With the outstanding speakerphone elements, the CP960 sets new standards for sound quality and immerses conference participants in every discussion. Marrying a wide range and dead-zone-free voice pickup with Yealink’s Noise Proof technology, the CP960 is the perfect match for day-to-day business conference conversations.

The Yealink CP960 conference phone harness advanced acoustic technologies to make every audio conference experience amazingly clear and inspiring.
In combination with Yealink’s sophisticated HD voice technology, the Yealink CP960 immerses every conference participant in extraordinarily clear and balanced sound quality.
The performance-oriented phone faithfully reproduces voices for day-to-day business conferences.

● Featuring 20-foot 360-degree dead-zone-free voice pickup, the Yealink CP960 conference phone provides a full sound experience to both medium and large audio conferencing environments.

● A pair of Yealink wireless microphones utilizing Yealink’s DECT technology can increase voice pickup distance to 60 feet, allowing every meeting participant to be involved and clearly heard while optimizing mobility within the local meeting environment.

Yealink Noise Proof Technology is our noise reduction technology that frees business conversations from annoying noise to optimize conference efficiency and to minimize distractions.The Yealink Noise Proof technology includes two interrelated functions:

● During a conference, Noise Proof reduces constant background noise from sources such as typing, air conditioners, etc.;

● When a person is not speaking, Noise Proof automatically mutes the microphone(s) until the sound of a human voice is detected.

● The CP960 creates a virtual meeting room user interface — the Yealink Pentagon Meeting Room — that mimics the sense of physical conferencing that demanding professionals expect.

● Offering up to five-party conferencing, the phone allows meeting organizers to create a meeting simply by sending invitations at a single touch to selected participants. Organizers can seamlessly invite or join participants without pausing or interrupting the ongoing conversation.

● Say goodbye to “who is speaking” — the Yealink Active Speaker automatically displays the current speaker’s info on the screen.

The CP960 expertly enables the Hybrid UC Meeting with extraordinary clarity and convenience.
When using a soft phone on your PC (e.g., Skype for Business) or a mobile phone, you can route the call to the CP960 via the USB port or Bluetooth pairing to join the conference.
You can also route the call to the CP960 and then invite other parties to make a conference call.
With the CP960, boosting audio conferencing productivity has never been easier.

Price including 2 Wireless Microphones £650 + Vat

Price excluding 2 Wireless Microphones £530 + Vat

Yealink Reseller
Categories
Handsets Products

Gigaset A540

A functional phone for those who value good design.

The Gigaset A540 is everything you need in a landline phone. This cordless phone combines ease of use with two-tone design in anthracite/black. It’s harmonic shape and useful features complement any living environment. A large, high-contrast display with lighting offers a choice of colours.

Only the features you need in a beautiful cordless phone 

  • Large, 1.8” high-contrast colour display with 96 x 64 pixels
  • Display lighting with four colours to choose from
  • VIP call with individual melody and display colour

Single Handset £23.00 

Bundle Prices available with N510 Bases.

  1. Handset and Base £63.00
  2. Handsets and Base £83.00
  3. Handsets and Base £104.00
  4. Handsets and Base £125.00
  5. Handsets and Base £146.00
  6. Handsets and Base £167.00

We can supply supply the handsets configured and ready to use, Please enquire.

Categories
Handsets Special Offers

Gigaset Pro R650H

When working outdoors or in dusty, wet and other harsh locations, the R650H is a perfect companion with its certified IP65 and shock resistant rubber housing making it the ideal tool for all day business use. 


  • Seamless compatibility with Gigaset pro N720 IP Multicell and N510 IP Singlecell systems.
  • Thick rubber keys for use while wearing gloves with illuminated alert and keypad for low light situations.
  • HD Audio supporting HDSP™/CAT-IQ 2.0. Hands free talking with excellent audio quality. 

Single Handset £62.00 

Bundle Prices available with N510 Bases.

  1. Handset and Base £98.90
  2. Handsets and Base £157.50
  3. Handsets and Base £215.00
  4. Handsets and Base £270.00
  5. Handsets and Base £320.00
  6. Handsets and Base £375.00

We can supply supply the handsets configured and ready to use, Please enquire.

Categories
IPPBXs Sangoma

Sangoma PBXact

The PBXact Business phone system is a fully-featured IP-PBX designed with unified communication features for organizations needing mobility, productivity and collaboration capabilities. The PBXact business phone system comes with an extensive set of built-in Unified Communications features such as:

  • “Phone Apps”- Advanced productivity features controlled by the IP-Phone’s display
  • UCP web-based Dashboard allowing end-users to control phone settings, voicemail, conference rooms and more…
  • Zulu UC Desktop and Soft-phone Integration for mobility and productivity.
  • CRM Integration for screenpop and click to call
  • End-Point-Manager to auto-provisioning Sangoma IP-Phones and manage each user’s programmable buttons and features
  • Built-in VPN to guarantee security for your remote workers connecting to the corporate PBX

PBXact Feature Support Included in All Systems


Business Features

  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)

Calling Features

  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening

Telephony Support

  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support

Administration

  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!

User Control Panel

  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail – Playback and Management
    • Notification Options
    • Greetings Management

Add-ons

The Base Platform includes a base of system enhanced features (see chart below)

 Included in BaseAdditional Add-Ons
PBXact Enhanced Featuresx 
  Call Recording Reportsx 
  Class of Servicex 
  Conference Prox 
  Extension Routingx 
  Fax Prox 
  Park Prox 
  Page Prox 
  SysAdmin Prox 
  Voicemail Notifyx 
  Voicemail Reportsx 
  XMPP Prox 
  Phone Apps for Sangoma Phonesx 
  Zulu UCx 
  CRM Link Modulex 
Third Party Phone Support x
  EndPoint Manager  
High Availability  
  High Availability x
Property Manager  
  Sangoma Property Manager x
Operator Panel  
  XactView Operator Panel (20 Pack) x
  XactView Operator Panel Queue License x
Call Center Features  
  Appointment Reminder  Outbound Calling Campaign  CallerID Management  Outbound Call Limiting  PinSet Pro  Queue Pro  Queue Reporting  Web CallBack x

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node, Excludes PBXact 40 & 60)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)

Download Brochure here