The Algo 8128 SIP Strobe light is the ideal solution for visual ringing in such areas as noisy factories, cafeterias, and public areas.
Or alternatively it can also be used as a silent visual alert where loud ringing may be disruptive in areas such as hospitals, theatres and, churches etc.
Other applications include emergency and security notification where the press of a single phone key can be used to activate one or many strobe lights. And it can also be integrated within a Call Centre system to provide visual notification when queues and waiting times are exceeding there maximum thresholds
Algo 8128 SIP Strobe Light Key Features
360° Visibility
Flash patterns are visible in every direction or may be chosen specifically for ceiling and wall mount applications.
PoE SIP Endpoint with Web Interface
Integrates easily into a VoIP Unified Communications environment, hosted or premise PBX.
Auto-Multicast
Trigger one – trigger many. Multiple strobes may be operated simultaneously and synchronously using just one SIP extension.
Colourful Options
Available blue, red, and amber caps to distinguish events in the workplace.
LEDs for High Intensity and Long Life
The 8 brilliant LEDs splash 198 candela light in all directions with greater efficiency than xenon strobes.
Gradwell has moved to a new carrier for outgoing phone services, giving us the opportunity to offer a simpler and clearer pricing structure for our call charges.
In summary, the current standard rate charges remain the same as before; however, new levels of detail have now been added to help give clarity regarding how call tariffs are being charged.
The table below outlines the standard rate tariffs currently in place and now includes the new ones that have been added for UK calls.
Gradwell’s Standard UK Call Charges (pence per minute):
Premium Mobile 07520, 07744, 07755, 078222, 074416, 07777, 078228
20.00
20.00
20.0
Bundled minutes.
PPM
Number of Minutes
Price
1p
500
£5.00
0.8p
1,000
£8.00
0.6p
2,500
£15.00
0.5p
5,000
£25.00
0.4p
10,000
£40.00
0.35p
25,000
£87.50
0.3p
50,000
£150.00
0.25p
100,000
£250.00
UK Landline Minutes
Number of Minutes
Price
250
£20.00
500
£30.00
1,000
£55.00
2,000
£100.00
4,000
£160.00
10,000
£350.00
20,000
£600.50
40,000
£1,200.00
60,000
£1,500.00
80,000
£2,000.00
100,000
£2,500.00
Mobile Minute Bundles
*Peak: 8am-6pm UK London time.
**Calls to numbers in these ranges start at the specified prices. Charges to some numbers will vary. To find the exact cost of any number we encourage you to use the telephone lookup tool as featured on the Gradwell call charges webpage.
Key Information Regarding Call Charges:
• Calls between your VoIP-enabled offices are free • Call to anyone else on Gradwell VoIP are free • 0845 numbers have a 3p per call charge in addition to the pence per minute rate • 0871 numbers for Services Fixed Fee FF15, FF28 and FF29 are charged at a flat 12p per call only • Calls are billed by the second, with a minimum call charge of 1.5 pence on all calls except Freephone calls • Inbound calls to 0800 numbers cost 3 pence per minute • Calls that are diverted to landlines are charged at standard rates
Charges for Directory Enquiry services will vary dependent on the route used and may be subject to a per call charge and / or a pence per minute rate. There are a large number of Directory Enquiry routes from which to choose, each with specific charges that can be viewed using the telephone lookup tool. Listed below are the most popular route charges per minute:
Route
Peak
Off-peak
Weekend
Per Call Charge
118118
5p
5p
£6.50
5p (£3.85 weekend)
118226
£1.00
£1.00
£1.00
55p
118365
£1.50
£1.50
£1.50
45p
118212
£5.50
£5.50
£5.50
£3.20
118500
£6.50
£6.50
£6.50
£1.05
International Call Charges:
International call charges to the 34 headline countries have been simplified, not only are the landline calls currently set at the low cost of 1.5 pence per minute, but the mobile charges to these countries have now been set at a flat 11 pence per minute. The qualifying 34 headline countries are listed below:
Argentina
China
Hungary
Malaysia
South Korea
Australia
Czech Republic
India
Netherlands
Spain
Austria
Denmark
Ireland
New Zealand
Sweden
Belgium
France
Israel
Norway
Switzerland
Brazil
Germany
Italy
Poland
Taiwan
Canada
Greece
Japan
Portugal
United States
Chile
Hong Kong
Luxembourg
Singapore
Please note that Estonia and Finland are no longer part of the headline country group and Brazil and India have been added.
In addition to the headline countries listed above, Call charging rates to other International destinations have been simplified and now offer lower cost calls for both landline and mobile:
The Eartec Office Pro range of premium quality headsets using innovative acoustic technology to deliver speech clarity and an excellent audio experience. Coupled with our sleek design that focuses on comfort and durability, the Eartec Office Pro headset offers a new level of experience to call center professionals.
Revolutionary Sound
Taking engineering and product design to new levels, this Danish designed acoustic equalizer structure, maximises the benefits of HD speakers to create a headset that excels in its class for clarity and performance.
Technology
Providing every headset user the ultimate experience with innovative technology, our goal is to create headsets that not only offer hearing protection but excel in comfort when worn all day.
Clear Communication:
Wiring is the most important component within the headset. Without this communication would not be possible. All Eartec Office Pro headsets are supplied with shielded wiring to dissipate unwanted signal interference for clearer conversation. With the Pro models, the use of Tin plated copper wire and Kevlar wiring ensures greater tension and flexibility – ideal for intensive call centre usage.
All-day Comfort and Styling:
The T-Bar is a simple but vital part of the headset. A single piece T-Bar, padded for comfort and hard set on the outer offers rigidity to prevent slippage when worn.
The twin-injection moulded design of the T-Bar means there are no components to pull apart or clip together – minimising damage caused by wear and tear, and offers
Technical Specifications:
Connection: QD Cable. Strong and durable wiring to withstand daily bending. Ear Cushion: Premium Leatherette with buffer pad Microphone: Cardioid directional, Noise Cancelling microphone Noise-Cancellation: Two tier noise -cancelling system with ambient noise filter Speaker:A neodymium magnet system for accurate sound reproduction and balanced audio Acoustic Shock Protection: Meets international standards for ASP Acoustic Shock Protection 2: Sound Pressure balancing technology EMI Shield: Comprehensive triple shield design Wearing Style: Binaural Audio Characteristics: High Definition, Ultra Clear Speaker sensitivity: 85-90db Speaker characteristics: Optimises accuracy in speech recognition Warranty: 2 years Certification and Standards: CE FCC RoHS
The Eartec Office Pro range of premium quality headsets using innovative acoustic technology to deliver speech clarity and an excellent audio experience. Coupled with our sleek design that focuses on comfort and durability, the Eartec Office Pro headset offers a new leve of experience to call center professionals.
Revolutionary Sound
Taking engineering and product design to new levels, this Danish designed acoustic equalizer structure, maximises the benefits of HD speakers to create a headset that excels in its class for clarity and performance.
Technology
Providing every headset user the ultimate experience with innovative technology, our goal is to create headsets that not only offer hearing protection but excel in comfort when worn all day.
Clear Communication:
Wiring is the most important component within the headset. Without this communication would not be possible. All Eartec Office Pro headsets are supplied with shielded wiring to dissipate unwanted signal interference for clearer conversation. With the Pro models, the use of Tin plated copper wire and Kevlar wiring ensures greater tension and flexibility – ideal for intensive call centre usage.
All-day Comfort and Styling:
The T-Bar is a simple but vital part of the headset. A single piece T-Bar, padded for comfort and hard set on the outer offers rigidity to prevent slippage when worn.
The twin-injection moulded design of the T-Bar means there are no components to pull apart or clip together – minimising damage caused by wear and tear, and offers
Technical Specifications:
Connection: QD Cable. Strong and durable wiring to withstand daily bending. Ear Cushion: Premium Leatherette with buffer pad Microphone: Cardioid directional, Noise Cancelling microphone Noise-Cancellation: Two tier noise -cancelling system with ambient noise filter Speaker:A neodymium magnet system for accurate sound reproduction and balanced audio Acoustic Shock Protection: Meets international standards for ASP Acoustic Shock Protection 2: Sound Pressure balancing technology EMI Shield: Comprehensive triple shield design Wearing Style: Monaural Audio Characteristics: High Definition, Ultra Clear Speaker sensitivity: 85-90db Speaker characteristics: Optimises accuracy in speech recognition Warranty: 2 years Certification and Standards: CE FCC RoHS
QueueMetrics, The Advanced Call Center Software Solution Suite. Measure your targets, conversion rates and agent activities. Create accurate reports and statistics. Set security and privacy on individual queues. Support virtual and multi-tenant production environments.
But above all Improve your business.
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QueueMetrics Features:
Live administrator and supervisor call center status panel.
Area code breakdowns inclusive of calling and waiting time.
Agent billable and payable time with total sales, contacts and conversion statistics.
Live agent page with queue statistics and agent controls.
Total unanswered calls with disconnection time and position.
Complete call distribution statistic, including sales and contacts, by week, day or hour.
Administrator message broadcasting and SMS functionality.
Full agent availability with session and pauses details and history.
Inbound ACD call attempts with metrics available by operator, terminal and queue.
Detailed call information including the Asterisk Call ID and recorded call.
Total of answered calls including call length and waiting time metrics.
Inclusive SLA of answered and unanswered calls and disconnection causes.
Extensive Quality Assessment module.
Send automated nightly PDF/XLS exports by e-mail.
Hundreds of metrics computed.
Operations Managers can:
See accurate reports of all call center activities.
Run reports by single and by user-created queue groups.
Measure agents activities, business targets and conversion rates.
Fully configure security and privacy, queue-by-queue.
Team Leaders can:
Create real time call and agent reporting.
See agent status and realtime activities.
Remotely listen to live calls as they are handled.
Watch agent screens through a VNC client.
Agents can:
See the calls they’re handling and integrate with external CRM.
Pass data gathered from IVR menus or CallerID.
Set call status codes for all inbound and outbound traffic.
Logon, logoff, go on pause and set pause reason codes.
IT Managers can:
Support single-server or Asterisk® clusters.
Support database and flat-file storage.
Tune Asterisk® interaction to minimize the load on the Asterisk® server.
Avoid patching or changing an existing Asterisk® installation.
To download a product feature sheet click here or call us for a quote.
The RTX8630 is complete cordless telephony solution offering a great scalability. The system is expandable and can grow with the business; from 1 to 40 bases and up to 200 users. The RXT8630 offers seamless call handover and repeater support. There is a choice of two different RTX DECT handsets, both with a high quality colour screen and wideband audio.
System features
Up to 200 users (200 handsets registered)
Scalable from 1 to 40 bases, with seamless handover
Allows up to 10 x simultaneous calls per base station (Expandable up to 400 calls per system)
Power over Ethernet (PoE): IEEE 802.3af Class 2
Range: upto 50m indoor and 300m outdoor per base
Repeaters supported
Bases are wall mountable using optional mounting kit (RTX8630Mount)
Choice of two handsets: RTX8430 and RTX8630
RTX8430 Entry level handset
1.44″ TFT display
Local phone book with 50 entries (1 number/name)
Headset connector (3.5mm)
Battery life: Up to 8 hours talk time and up to 75 hours standby
RTX8630
2″ TFT display
Local phone book with 100 entries (200 central entries)
Vibrate mode
Headset connector (3.5mm)
Battery life: Up to 18 hours talk time and up to 200 hours standby
Not only was Digium the first vendor of telephony interface cards built specifically for Asterisk, but it has always been the market leader, with over 50% of the world’s board business.
Analogue Cards
Digium analogue telephony cards are high-performance, highly reliable and cost-effective interfaces for POTS lines to your Asterisk solution. Multiple applications can be created to satisfy the business needs of any organization when using Digium analogue cards in concert with Asterisk software, the Linux® operating system and standard PC/server platforms.
Digital Cards
Digium’s super-reliable digital line cards connect Asterisk-based communication systems to T1, E1, J1 and ISDN-BRI interfaces.
Hybrid Cards
The Digium Hx8 Series are high-performance, cost-effective hybrid analogue and BRI telephony interface cards providing the capability to seamlessly integrate mixed-mode environments in a single device. Use the telephony card selector to identify the card that fits your requirements.
RoHS compliant
Manufactured in an ISO 9001:2001 certified facility in the United States
Maintain an MTBF greater than one (1) million hours
5-year hardware warranty
For configuration and pricing please email or call us. We always want to speak to customers buying cards to make sure that it will be compatible with their server hardware.
Use the Internet to make calls – it’s simple, cost effective, and perfect for small businesses and call centres.
Voice over Internet telephony reduces telephony bills; connects mobile, remote and office workers; and gives a consolidated impression of your business – same number no matter where employees are located.
From 2 to 10 people wanting to stay in touch, Our feature-rich packages can offer a local or International number from which to operate – or you can bring your old number with you (number porting). There are also a wide range of add-ons that offer inclusive minutes. We can go through setting it up for you or you can do it yourself. To signup follow this link or call us on 01225580025
Multi User VoIP £8.00 per month
4000 UK landline minutes £ 20.00 per month Lower amounts available
4000 UK & International landline minutes £25.00 per month
500 UK mobile minutes £30.00 per month
*Prices exclude VAT.
Key features
An online customer control panel allows you to manage your own account, and you can expand the system when ever you need to. All you need to get started is broadband, a router, and an adapter or a VoIP phone.
Make immediate savings: Free internal calls. Competitively priced calls and inclusive landline and mobile minutes package add-ons.
Quick and easy to set up: No difficult installations.
Excellent call quality: With no compromising on functionality.
Never be out of touch: Call forwarding available.
Keep your old number: Seamless transition with ‘number porting’.
Global presence: International numbers available.
Stay in control: Online customer administration, call logs and invoicing.
Voicemail and voicemail notification
Call forwarding to any number including mobiles
Online contacts directory, call logs and invoicing
Customised CLI (caller line identity)
Time of day routing
Features
Set up £4.99
Monthly £8.00
Included phone number UK and International*
Concurrent calls per number 2
Internal extensions 10
Call packages FREE VoIP-to-VoIP
999 Emergency Services access YES
Minimum contract length 12 months
Voicemail YES
Voicemail notification SMS or Email
Call forwarding YES
Codecs supported G729a, G711u, G711a
Online call logs and invoicing YES
Online contact directory YES
Customised CLI (caller line ID) YES
Time of day routing YES
Audio call conferencing YES
IVR/Auto-attendant YES
Music on hold YES
Hunt call groups YES
4000 UK landline minutes add-on £20.00 per month
4000 UK & Int. min. add-on £25.00 per month
500 UK Mobile minutes add-on £30.00 per month
Additional Number^^ £3.00 per month
Personal Number** £10 setup, £10 per month
* Surcharges apply for International numbering.
^ Subject to fair use check at 4000 minutes per month.
^^ Can only point at a Gradwell VoIP number on the same account, they can act as a mainline phone number however they must take an existing route. Please note that they cannot be used to increase concurrent calls.
** Can only point directly at an extension number. You cannot direct these numbers towards hunt groups, call queues or any other type of functionality. Does not provide an additional line.
All phone services (inc Unlimited packages) are subject to Terms and Conditions and standard call charges. All prices exclude VAT. Range of hardware and accessories available.
Integrated with Asterisk voicemail, directory, parking, call recordings, call queues and more
Build custom phone apps with a simple JavaScript API
Digium’s family of IP Phones are the first on the market built specifically for use with Asterisk and Asterisk-based systems. All models include HD audio and plug-and-play deployment at a price that fits any budget. With multiple line appearances, context-aware soft keys, and advanced applications that integrate directly with Asterisk features, the Digium phones offer a better user experience than any other phone on the market.
Asterisk Phone Features
Smart Software
Access to information is the key to productivity in today’s business environment. The integrated applications that come standard with all Digium phones put critical information at your fingertips. With voicemail, call log, contacts, phone status, user presence, parking, call recording and call queue interface, the Digium phones provide simple, intuitive access to a wealth of information, saving valuable time.
Simplified Provisioning
Standards-based IP phones have a reputation for being difficult to install and configure. Most systems require changes to network configurations or additional components to facilitate deployment. Digium phones support plug-and-play provisioning. Simply plug in the phone and it will automatically discover Asterisk systems on the network. Select the user you want to assign to the phone and the proper configuration is instantly loaded. For larger deployments you can pre-assign phones by tying a MAC address to an Asterisk user. It’s that simple.
Custom Applications
Most desktop phones come with a fixed feature-set that is determined exclusively by the manufacturer. Digium phones are different. All models include the Digium app engine, an innovative feature that makes it remarkably simple to build and deploy custom apps. All of the productivity apps that ship with a Digium Phone are written with the JavaScript API that is used by the app engine. A BETA version of the phone firmware with app development tools is available at phones.digium.com, along with documentation for developing your custom apps.
Getting Started With Digium Phones
Get AsteriskDigium phones will work with any version of Asterisk. However, we’ve added some compelling features that are only available today in Asterisk 11 or in special branches of Asterisk 1.8 (seeCertified Asterisk) and Asterisk 10 (the -digiumphones branch). To take advantage of simple provisioning, integrated applications and the app engine, you will need to use one of these versions
The ergonomically designed Yealink range of advanced SIP Handsets allows user to access the full capabilities of SIP-based VoIP platforms, delivering outstanding High Definition (HD) voice quality and advanced features, with PoE as standard that make communication much more efficient, productive and cost effective
T48GN £225
EXP40 £90
T46GN £170
T40 PN £86.00
T41PN £98.00
T42GN £120
T21P £67.99 +Vat
Yealink phones are compatible with many hosted VoIP services, IP PBXs and Traditional PBXs. The list is constantly growing as there are many new small hosted and IP PBX companies springing up all the time.
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