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Handsets Products

Gigaset pro, part of the Gigaset Group, caters for business customers all over the world with its wide range of premium products offering communication solutions with the flexibility and features to meet the needs of your unique environment.

With innovative communication solutions from Gigaset pro, your organisation can unlock its true potential and stay ahead of the competition. Our cutting-edge telephony technology is delivered by a community of dedicated partners that can help you create a complete communications solution rather than a multitude of products. With Gigaset pro, you gain access to an open platform designed for its user-friendliness, flexibility and outstanding performance, while offering seamless compatibility with leading on-premise telephony systems and cloud-based services.

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Handsets Special Offers

Gigaset Pro R650H

When working outdoors or in dusty, wet and other harsh locations, the R650H is a perfect companion with its certified IP65 and shock resistant rubber housing making it the ideal tool for all day business use. 


  • Seamless compatibility with Gigaset pro N720 IP Multicell and N510 IP Singlecell systems.
  • Thick rubber keys for use while wearing gloves with illuminated alert and keypad for low light situations.
  • HD Audio supporting HDSP™/CAT-IQ 2.0. Hands free talking with excellent audio quality. 

Bundle Prices available with N510 Bases.

We can supply supply the handsets configured and ready to use, Please enquire.

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Gigaset Handsets Products Special Offers

Gigaset Maxwell C DECT Desk Phone

 

In an office dominated by wired desk phones, the Maxwell C is one of a kind. This is Gigaset’s most advanced professional cordless phone in a Maxwell housing.

The wireless office of today has shed the need for physical network connections. Our computers and office phones are all cordless – and the Gigaset Maxwell C leaves you with supreme flexibility from the desk.

All devices can now be connected to DECT single N510 or Multicell system from Gigaset. This brings the ideal IP phone solution with extraordinary HD-audio, crystal clear TFT-display delivering an intuitive business companion to the front of the wireless office.

The Maxwell C’s stylish design and flexible mounting options make it the perfect phone for anything from the office to the home; the hospitality environment to the warehouse and the garage.

Ready for use with all Gigaset’s professional base stations including Multicell systems to deliver complete coverage from any desk, meeting-room or office environment.

Email or Call for current pricing and qty discounts

Categories
Knowledge Base

How to transfer the directory of your Gigaset phone

With your Gigaset phone you can easily transfer your directory as a vCard to an internal device or via Bluetooth to an external device.

Find more Tutorials here: http://www.gigaset.com/tutoriallibrary
Or visit Them on Facebook: http://www.facebook.com/gigaset

 

Categories
Knowledge Base

VoIP – Per Call Bandwidth

These protocol header assumptions are used for the calculations:

  • 40 bytes for IP (20 bytes) / User Datagram Protocol (UDP) (8 bytes) / Real-Time Transport Protocol (RTP) (12 bytes) headers.
  • Compressed Real-Time Protocol (cRTP) reduces the IP/UDP/RTP headers to 2or 4bytes (cRTP is not available over Ethernet).
  • 6 bytes for Multilink Point-to-Point Protocol (MP) or Frame Relay Forum (FRF).12 Layer 2 (L2) header.
  • 1 byte for the end-of-frame flag on MP and Frame Relay frames.
  • 18 bytes for Ethernet L2 headers, including 4 bytes of Frame Check Sequence (FCS) or Cyclic Redundancy Check (CRC).

Note: This table only contains calculations for the default voice payload

Codec Information Bandwidth Calculations
Codec & Bit Rate (Kbps) Codec Sample Size (Bytes) Codec Sample Interval (ms) Mean Opinion Score (MOS) Voice Payload Size (Bytes) Voice Payload Size (ms) Packets Per Second (PPS) Bandwidth MP or FRF.12 (Kbps) Bandwidth w/cRTP MP or FRF.12 (Kbps) Bandwidth Ethernet (Kbps)
G.711 (64 Kbps) 80 Bytes 10 ms 4.1 160 Bytes 20 ms 50 82.8 Kbps 67.6 Kbps 87.2 Kbps
G.729 (8 Kbps) 10 Bytes 10 ms 3.92 20 Bytes 20 ms 50 26.8 Kbps 11.6 Kbps 31.2 Kbps
G.723.1 (6.3 Kbps) 24 Bytes 30 ms 3.9 24 Bytes 30 ms 33.3 18.9 Kbps 8.8 Kbps 21.9 Kbps
G.723.1 (5.3 Kbps) 20 Bytes 30 ms 3.8 20 Bytes 30 ms 33.3 17.9 Kbps 7.7 Kbps 20.8 Kbps
G.726 (32 Kbps) 20 Bytes 5 ms 3.85 80 Bytes 20 ms 50 50.8 Kbps 35.6 Kbps 55.2 Kbps
G.726 (24 Kbps) 15 Bytes 5 ms 60 Bytes 20 ms 50 42.8 Kbps 27.6 Kbps 47.2 Kbps
G.728 (16 Kbps) 10 Bytes 5 ms 3.61 60 Bytes 30 ms 33.3 28.5 Kbps 18.4 Kbps 31.5 Kbps
G722_64k(64 Kbps) 80 Bytes 10 ms 4.13 160 Bytes 20 ms 50 82.8 Kbps 67.6Kbps 87.2 Kbps
ilbc_mode_20(15.2Kbps) 38 Bytes 20 ms NA 38 Bytes 20 ms 50 34.0Kbps 18.8 Kbps 38.4Kbps
ilbc_mode_30(13.33Kbps) 50 Bytes 30 ms NA 50 Bytes 30 ms 33.3 25.867 Kbps 15.73Kbps 28.8 Kbps

Explanation of Terms

Codec Bit Rate (Kbps) Based on the codec, this is the number of bits per second that need to be transmitted to deliver a voice call. (codec bit rate = codec sample size / codec sample interval).
Codec Sample Size (Bytes) Based on the codec, this is the number of bytes captured by the Digital Signal Processor (DSP) at each codec sample interval. For example, the G.729 coder operates on sample intervals of 10 ms, corresponding to 10 bytes (80 bits) per sample at a bit rate of 8 Kbps. (codec bit rate = codec sample size / codec sample interval).
Codec Sample Interval (ms) This is the sample interval at which the codec operates. For example, the G.729 coder operates on sample intervals of 10 ms, corresponding to 10 bytes (80 bits) per sample at a bit rate of 8 Kbps. (codec bit rate = codec sample size / codec sample interval).
MOS MOS is a system of grading the voice quality of telephone connections. With MOS, a wide range of listeners judge the quality of a voice sample on a scale of one (bad) to five (excellent). The scores are averaged to provide the MOS for the codec.
Voice Payload Size (Bytes) The voice payload size represents the number of bytes (or bits) that are filled into a packet. The voice payload size must be a multiple of the codec sample size. For example, G.729 packets can use 10, 20, 30, 40, 50, or 60 bytes of voice payload size.
Voice Payload Size (ms) The voice payload size can also be represented in terms of the codec samples. For example, a G.729 voice payload size of 20 ms (two 10 ms codec samples) represents a voice payload of 20 bytes [ (20 bytes * 8) / (20 ms) = 8 Kbps ]
PPS PPS represents the number of packets that need to be transmitted every second in order to deliver the codec bit rate. For example, for a G.729 call with voice payload size per packet of 20 bytes (160 bits), 50 packets need to be transmitted every second [50 pps = (8 Kbps) / (160 bits per packet) ]

 

Bandwidth Calculation Formulas

These calculations are used:

  • Total packet size = (L2 header: MP or FRF.12 or Ethernet) + (IP/UDP/RTP header) + (voice payload size)
  • PPS = (codec bit rate) / (voice payload size)
  • Bandwidth = total packet size * PPS
Categories
FIrmware releases

Gigaset N300 IP, N300A IP, N510 IP PRO – Firmware update 12/2012 (version 075) released

New version of firmware released for N300 bases, Upgrade to this if on 072 firmware to fix instability issues

– Problem of instability, which occurred only very sporadically with version 72, and reset of base station after intensive usage solved

– Problem with call transfer of an external party to an external target behind Cisco Manager solved

– de telefoongids (Netherlands): online phonebook search is working again

– Security:

· Password is masked in VOIP Wizard, no longer visible in clear text

· PIN entry delayed if user repeatedly enters wrong PIN

– S68H handset: CLIP presentation is working again

– Blind Call Transfer problem solved with Telavox.se and Firmix.at

– URI dialling: Problem with added international/local area codes fixed

– Problem with consultation call and “Use Area Code Numbers for Calls via VoIP” setting fixed
Categories
Knowledge Base

Gigaset Dect test mode

Setting test mode on the Gigaset handsets can be very useful. Detailed here is how to set a handset into test mode and what the numbers then mean. Once set go off on a walk round your site to find dead spots. Then change the base position to get the best coverage

 

 

 

The above screen Shows RX power at 100% , Frequency is 3 , TimeSlot is 02, Basestation code is 78 and finally Bit error rate is 100% (This means 100% Good not 100% error rate)

A short document on Setting test mode on Gigaset dect handsets for site surveys is available for download here. This shows you how to enable it and what each of the numbers mean.

Categories
Services

VoIP Design and Sales

At Cyber-cottage.co.uk we provide support,design and installation services. We have over 25 years of experience of the telecommunications industry and have the depth of knowledge to assist you in all aspects of telecommunications needs.

We have been working with VoIP systems since 1999, and VoIP networks from the Mid 1990s everything from small offices of 15 extensions to large multi-site networks with bespoke platforms. Our primary deployments are now based on the Asterisk open source platform from Digium.

Solutions have included:-

  • High capacity conference servers.
  • High availability redundant servers for emergency services dispatch.
  • Click2Call solutions
  • Call Centres
  • Office PABX systems

Asterisk is a complete telecommunications platform. From caller ID to multi-site networks, anything your telephone system can do, Asterisk can do better and maybe cheaper.

It includes a whole host of telephony features such as CTI, Voicemail, call conferencing and CRM integration.

We have tailored our Asterisk solution to behave like a normal PBX, with call barring, day and night service, call re-routing, DND, voice mail for all users and new features can be added easily at any time.

With Asterisk we can replace your PBX or complement an existing PBX by adding more functionality at a competitive price.

Recent systems have included a large hosted callback platform for a Major UK Car Parking company allowing drivers to make calls to the office at no charge to themselves.A system for a “online” Solicitors group to allow the tracking of calls and work-flow. We have recently deployed a system for TableBook.me to allow them to take table reservations for restaurants.

Recently customers have included Mendip Outdoor Pursuits, Purple CarParks, NorthCott Global Solutions and Qwtanet. These have been a mixture of onsite systems, hosted systems and solutions based on Asterisk running in a VMware environment.

Call or email us to discuss your requirements.

Categories
Handsets

Gigaset Handsets

All the Gigaset DECT bases and handsets we sell are compatible with each other, but some handsets may only offer basic or limited compatability find out more information contact us

 

 

For full details of handset features click on the handsets image

 

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Design Installation Services Support Technical

Gradwell Approved Professional

A Gradwell Approved Professional (GAP) has a core set of knowledge required to succeed with the Gradwell product set and systems. To become a Gradwell Approved Professional partners must pass an examination and show an in depth knowledge of Gradwell Products and Voip Support.

This means you can be confident that they can:

  • Achieve consistent roll outs of reliable business telephony services.
  • Confidently resolve end user technical issues within an acceptable time frame.

To signup to Gradwell services with us CLICK HERE